Trey Woods
Chicago, IL ****3
*************@*****.***
ㅡ
Skills
Hard-Working
Reliable
Communication
Team Player
Microsoft Excel
Proficient in Zoom
Excellent with computers
ㅡ
Experience
Front desk assistant at GSU
August 2021-December 2021
Job description:
Greeted guests and students, answered phone calls, received and delivered mail, and assisted with maintaining and ordering campus supplies.
Jewel Osco
March 2020 – August 2021
Job description: Provided a positive customer experience with fair, friendly, and courteous service.
Registers sales on a cash register by scanning items, itemizing and totaling customers' purchases.
Resolves customer issues and answers questions.
Bags purchases if needed.
Processes return transactions.
Handling returns at the service desk and helping with returns
Levy Restaurant- Food Prep
March, 2019-September, 2019
Job Description: Preparation of the food. Maintaining a clean and sanitized workspace.
Safety Service Systems- Event Staff
June 2018–January 2020
Job Description: Escorting guests to and from their seats while maintaining a safe and secure area.
Best Buy- Seasonal Customer Service Specialist
November 2018 – January 2019
Job Description: Provide guests with excellent customer service, ensure front of store cleanliness and merchandising standard execution while maintaining professional communication skills with peers and customers
JCPenney- Seasonal Sales Associate
November 2017 – January 2018 Job description: Straighten up untidy areas and assist customers with finding the merchandise.
ㅡ
Education
DRW College Prep
August, 2015-June, 2018
North Lawndale College Prep
September, 2018-June, 2019
Governors State University
August 2021- Present
ㅡ
Accomplishments
My customer service skills at Best Buy increased credit card sign up by 15%
Received a promotion from cashier to service desk clerk from Jewel Osco
Received an Honors society scholarship