Medical Assistant Data Entry

Erica Johnson

Reseda, CA *****

********@***.*** 818-***-****

SKILLS

Team building and leadership

Department Leadership

Relationship Building

Training and Orientation

Staff scheduling and calendar management

Planning and Prioritization

File and data retrieval systems

Hiring and Terminations

Performance Evaluations

Complaint Resolution

Supply Management

WORK EXPERIENCE

Boulevard Pediatrics Medical Group, Encino, CA 2004 - Present

Back Office Manager

Meets with physicians routinely to maintain effective/open communications.

Create and revise monthly doctors and staff schedules as necessary.

Ensures patient appointment scheduling protocols are adhered to and revised, when necessary, based upon the requirements of the physicians.

Review medical and office supply orders to maintain an adequate inventory.

Manage and obtain insurance authorizations for patient referrals.

Perform full-cycle medical billing.

Handles patient concerns in an efficient and caring manner to ensure prompt resolution.

Lead daily huddles and staff meetings and participates in performance improvement.

Provides ongoing guidance/support to Back Office and Front Office staff.

Schedules routine meetings with staff members to provide new/revised information.

Arranges for additional staff training and continuing education as needed.

Responsible for OSHA and HIPAA compliance and providing ongoing training to staff.

Acts as a resource and mentor to new employees, students, and other team members.

Valley Pediatrics Medical Group, Encino, CA 2001 – 2004

Back Office Medical Assistant

Interviewed patients and measured vital signs and other pertinent information as required.

Recorded information in the patient medical record.

Prepared treatment rooms and patients for examination.

Assisted the clinician with the care of the patient.

Provided treatments and performed routine laboratory tests as required by the physicians.

Responsible for administering medications, including injections.

Inventoried, ordered, and replenished medical supplies and materials.

Scheduled appointments, performed clinical tasks, and completed appropriate forms.

Drs. Glenn and Kristine Irani, Tarzana, CA 1995 - 2001

Front/Back Office Medical Assistant

Greeted patients, took appropriate vital signs, reviewed current medications, and recorded medical records.

Sets up exam rooms/procedure rooms appropriately based on patient visit needs.

Administered rapid tests for strep, mono, and hemoglobin.

Performed computer data entry functions.

Assured a clean, orderly, and functional work environment.

Closed and submitted patient insurance claims at the end of the shift.

EDUCATION

Los Angeles Pierce College Winnetka, CA

Associate of Arts in Administration Assistance and Secretarial Science

Bryman College Canoga Park, CA

Diploma in Medical Assisting

LICENSES/CERTIFICATION

Basic Life Support (BLS) from American Heart Association

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