Reagan Kakumba

Worcester MA

adt7qh@r.postjobfree.com.

781-***-**** www.linkedin.com/in/reagankakumba

CAREER PROFILE

Experienced and certified Safe Scrum Master. Immense amount of expertise working in Safe and Scrum frameworks. Responsible for successfully delivering high-quality software solutions by applying expert judgment to the removal of impediments, keeping teams focused in rapidly evolving and dynamic environments for different organizations. A proven team player with excellent verbal, written, communication, organizational and interpersonal skills.

CAREER HIGHLIGHT

●Critical thinker and problem solver, able to guide to solutions on complex problems through analysis and innovative ideas.

●Well versed in coaching and mentoring teams on agile methodologies and transitions to Agile.

●Team-player grounded in consumer-centric thinking, comfortable working across departments and job levels.

●Exceptional verbal, written, and oral communication with all the stakeholders (client and internal management).

●Capability to work independently, manage and contribute to a matrix organization, resolve issues proactively and meet aggressive timelines.

●High sense of accountability and strong problem-solving skills

●Strong interpersonal and leadership skills to influence across the organization.

●Capacity to work with cross-functional, co-located teams, accountable for improving business process and providing value to the functions they support.

●Solid analytical and problem-solving skills, multi-tasking abilities, with proven experience in utilizing people and process knowledge to assist enterprises in making critical decisions.

AREAS OF EXPERTISE/ SKILLS

Agile/Scrum/Kanban/SAFe

Aws

Linux/Unix

Docker

Terraform

Jenkins

Github

User Stories and Estimation

Jira/Jira Align /Confluence/Mural/Share point/ Service now/Ms teams

Conflict Resolution

Project Management

WORK EXPERIENCE

Diligent Investments LLC 03/2019-Present

Scrum Master

Create self-organizing agile teams by coaching them on best agile practices and facilitate the delegation of tasks and responsibilities to appropriate team members.

Coach Product owners with backlog prioritization using MOSCOW, product backlog refinement and release planning

Facilitated preparation for Agile Release Train (ART) events and activities such as PI planning, System Demos, and the inspect and adopt workshop.

Work closely with the Product Owner to ensure a robust, prioritized backlog is always available for the team to work on.

Escalate issues that require executive attention to the right channel

Coordinate cross team dependencies with other Scrum Masters and participate in Agile Community of Practice (CoP) to share ideas and learn from other Scrum Masters.

Communicate team status to all internal stakeholders and continuously refines/improves metrics by working with the team.

Schedule and facilitate effective sprint planning, daily stand-ups, sprint demos, sprint retros and refinement sessions.

Responsible for balancing workload to optimize the effectiveness of project development and management by using average velocity and capacity trackers.

Perform analysis to determine root cause of challenges and provides solutions for improved operational and process performance.

Assist with internal and external communication, improving transparency, and radiating information for better visibility

Work collaboratively with the product managers and team members to give input and support to the strategic direction of the initiative.

Leverage productivity tools to influence better ways to radiate team information and identify improvement opportunities

Charles River Center 07/2016-02/2019

DEVOPS ENGINEER

Using AWS Cloud Watch developed, maintained, and implemented the monitoring of

corporate servers such as EC2 and storage such as S3 buckets. Developed AWS cloud

formation templates to create custom sized VPC Subnets, NAT, EC2 instances, ELB and

Security Groups.

Developed OpenStack infrastructure with automation and configured management tools

such as Ansible, Puppet and custom-built cloud hosted applications using Ansible for

continuous integrations. Using Jenkins, Maven and Nexus in the Linux environment

ensured implementation of the Continuous Delivery Framework. Controlled instance

operations by writing scripts in Python integrating them with Amazon API.

Developed dashboards to monitor server and web metrics, OS-level parameters and

application-level monitoring using Zabbix. Worked with Vmstat, Netstat and TCPdump

to monitor the system and network health. Developed PowerShell scripting to work with

TFS Object Model. Created, Cloned Linux Virtual Machines, templates using VMware

4/5 and migrating servers between ESX hosts.

Implemented and maintained ESX host clusters and security. Experience in installing,

configuring and managing RDBMS and NoSQL tools like Elastic search, Mango DB

(NoSQL) and Cassandra DB. Installed and configured WebLogic, APACHE and

TOMCAT Servers Application tools on RedHat and AIX server’s environment.

Implemented the setup of Master Slave Architecture improving the performance of

Jenkins.

Used Agile methodologies applying them to software development environment by

deploying applications and functionalities both internally and externally for QA and

production. Good understanding and use of SCRUM methodology.

MTN Uganda Limited 03/2012-06/2016

Project Manager

Ensured effective execution of the strategy in adequate structure, frameworks, models and by using digital planning & reporting tools

Acted as Global Connect program/project architect by mapping all requirements to facilitate project/program developments in line with objectives (prioritization, timing), resources and approved business cases

Delivered a holistic view for other MTN Global Connect departments to integrate in their plans

Coordinated multi-functional workstreams to meet delivery expectations and solve potential roadblocks

Permanently reviewed and suggested way-of-work for effectiveness

Drove business integration in new entities and scale up for maximizing opportunities and time-to-market

Led MTN Global Connect Strategic Planning to exceed its ambitions

Reduced uncertainties while identifying/maximizing opportunities from mid-to long term plan

Provided inputs & escalated issues to ensure all actions are aligned to the business plan and strategic intent

Recommended improvements for operating model between MTN Global Connect and FibreCo’s with a focus on the adequate ratio cost efficiency/revenue generation

Supported the planning of the annual budget of each function, in alignment with finance

Licenses and Certifications

SAFe Scrum Master

AWS Certified Solution Architect -Associate Oct 2022

https://www.credly.com/badges/7c03152c-3fc0-4b4e-b2ab-4d88856f8d62/public_url

Education

Makerere University

Bachelors in computer science

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