Eric Boateng Antwi
Computer Technician
Dedicated Computer Technician with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Responsible Data Specialist bringing abundant experience from varying data entry settings. Well-coordinated and detail-oriented in addressing and resolving system issues to complete assignments. Decisive and analytical problem-solver. Efficient and precise with commitment to finishing jobs quickly and accurately. Proven to work closely with coworkers for effective data management. Skilled in document digitization, office modernization and data organization for enhanced productivity.
Contact
Address
Enola, PA, 17025
Phone
adt7mv@r.postjobfree.com
Skills
Word processing
Excellent
Independent worker
Excellent
Technical Support
Excellent
Administrative support
Excellent
Database Management
Excellent
Office administration
Excellent
Report analysis
Excellent
Software
Computer Hardware
Excellent
Microsoft Office
Excellent
Computer Networking
Excellent
Languages
English
Twi
Work History
2022-12 - Current
Fulfillment Specialist
Chewy.com, Lewisberry, PA
Received and delivered quality products to restaurant from supply warehouse on weekly schedule.
Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
Entered package information into company's computer system.
Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
Detail-oriented Order Picker with experience working in various large warehouse environments. Seeking similar role where outstanding packing skills and strong commitment to safety will be valued.
2017-06 - 2021-10
Computer Data Entry Operator
WAEC Ghana, Kumasi
Accurately handled data entry for clients into company-based software.
Evaluated source documents to locate needed information.
Corrected data entry errors to prevent duplication or data degradation.
Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
Scanned documents and saved in database to keep records of essential organizational information.
Increased customer satisfaction by resolving issues.
Resolved problems, improved operations and provided exceptional service.
Collaborated with team members to achieve target results.
2017-11 - 2018-11
HARDWARE AND SOFTWARE ENGINEER
JOBLINQ AFRICA
Meeting customers face to face and handling & prioritizing problems.
Installing and configuring computer systems using different build technologies. Perform routine backups & archival of files to assist with disaster recovery. Escalating and identify any critical issues.
Analyzing user support statistics/data and recommending appropriate measures. Answering incoming calls from clients, processing emails and logging calls. Following procedures/checklists and updating support documentation.
Working with Windows servers & applications within a mixed OS environment.
2016-07 - 2017-09
SYSTEM ADMINISTRATOR
Third Eye Consulting Services & Solutions
Analysing and identifying potential issues with computer systems.
Applying OS updates, patches, and configuration changes.
Installing and configuring and new hardware device and software
Adding, removing, or updating user accounts information, resetting passwords
Answering technical queries and assisting users.
Responsibility for systems security
Troubleshooting any reported problems.
Ensuring that the network infrastructure is up and running.
Configuring, adding, and deleting file systems.
Plan and manage the machine room environment
2014-03 - 2015-06
NETWORK ADMINISTRATOR
LeJendary Enterprise, Kumasi
Configured networks for smooth, reliable operation to meet business processes and objectives.
Performed day-to-day LAN and WAN administration, maintenance and support.
Consulted with management to determine scope and priorities of projects and to discuss system capacity and equipment acquisitions.
Provided on-call support for network engineering duties.
Backed up company data to distributed storage centers to avoid massive data loss.
Maintained applications to keep software current with necessary software updates and upgrades.
Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
Managed computer operation scheduling, backup, storage and retrieval functions.
Education
2012-09 - 2014-06
Bachelor of Science
University For Development Studies - Ghana
2010-09 - 2012-07
Bachelor of Science: Computer Installation And Repair Technology
Ghana Technology University College - Accra
2003-09 - 2006-06
High School Diploma
Nkawie Senior High School
Accomplishments
Trained employees with new data entry.
Certifications
2014-09
Diploma in Computer Literacy
2015-07
Diploma in Community Development
2014-06
Bachelor of Science
2006-06
GED
Interests
Technology
Development
Data Entry
Computer Repairs