Desk Receptionist Case Manager

Kendall X. Barksdale

**** ******* ***** ********, ** 24541~ Home: 434-***-****~ Cell: 434-***-**** Email: ****************@*****.***

Education

Bachelor of Science, Old Dominion University, Norfolk, VA August 2019 Major:Human Services Overall GPA: 3.08/4.0

Certificate of Dental Assisting, Danville Community College, Danville, VA May 2015 Advanced Studies Diploma, George Washington High School, Danville, VA May 2015 Work Experience

Cashier/Cook September 2013-May 2015

Burger King, Danville, VA

● Greeted customers

● Assisted with food preparation

● Solved customer complaints

● Handled monetary transactions

● Kept restaurant front area clean and well-stocked Cashier May 2016-present

Food Lion, Danville, VA

● Greeted customers

● Checked I.D. for age restricted items

● Assisted customers with final purchases

● Handled monetary transactions

Public Safety Patrol Aide Supervisor February 2017-May 2018 Old Dominion University Police Department, Norfolk, VA

● Patrolled campus

● Gave other patrol aides their nightly assignments

● Identify suspects and perpetrators of criminal acts to the police

● Escorted individuals on campus to their desired location Housing & Residence Life Night Desk Receptionist August 2018-May 2019 Old Dominion University, Norfolk, VA

● Maintained a safe environment for students in residence hall

● Responded to inquiries at the desk and answering and responding to telephone inquiries.

● Responded to emergency situations

● Confronted inappropriate behavior and enforced college policies Behavioral Health Adult Case Manager September 2019-present Danville-Pittsylvania Community Services, Danville, VA

● Provides assessment, linkage, and advocacy services to adults with serious mental illness, co-occurring disorders, and/or substance use disorders

● Engages in pre-discharge planning at state psychiatric facilities Kendall Barksdale Page 2-434-***-****

Volunteer Experience

Virginia Cooperative Extension Agency June 2013- July 2015 Danville-Pittsylvania Community Services Intern May 2019-August 2019 Community Improvement Council HeadStart July 2016-present H&W Enterprises LLC May 2018-present

National Society of Black Engineers A Walk for Education February 2018-November 2018 Honor Societies and Affiliations

National Society of Black Engineers (NSBE) Fall 2017- Spring 2019 Human Services Association (HSA) Fall 2017- Spring 2019 Success Without Limitations (SWL) Fall 2017- Spring 2018

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