Laurice Rentz

**** ******* ****** **

Montgomery, Alabama 36116

904-***-**** Cell

adt7l1@r.postjobfree.com

Objective

I am seeking a position that will benefit from my customer service experience and positive interaction with others. I assure you my 15 years of experience can improve customer satisfaction while in a challenging environment to achieve the corporate goals. Experience

November 2011- PRESENT

Academy Sports and Outdoors, Montgomery,Al - Cashier Team Lead

● Ensure that workload is equally divided between cash registers

● Perform cashier duties during cashiers’ absence or extreme workload

● Complete opening and closing duties

● Money control

● Filing, fax, email communication

● Data entry

● Working directly with management

March 2007 - October 2009

TruGreen Chemlawn, Montgomery, Al - Verifier/Administrative assistant

● Customer Service

● answer inbound call to discuss their existing account

● call to verify possible new accounts sold by the salesmen

● data entry, account receivables

June 2000 - September 2004

SPS Services, Jacksonville, Fl - Customer Service/Collection

● Customer Service

● inbound and outbound calls to set up mortgage payments

● discuss existing mortgage loan payments

Education

June 1996

Paxon Sr. High, Jacksonville- Diploma

October 2019

Jes Health Services

Certified Phlebotomy Technician

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