Mykahla Williams
****************@*****.*** 281-***-****
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Objectives
To join an innovative company where I can grow and strengthen my current skill sets.
Education
Nimitz High School - Diploma
Lonestar College- Pursuing an Associates Degree in Education
Experience
Mcdonald’s
Customer Service 2010 – 2012
Responsible for providing exceptional customers service to all customers internal and external
Prepared food according to health and safety regulations.
In charge of making sure all food prep areas remain sanitary during shifts worked
Assisted with tallying register at end of shift
Huntliegh USA- Concierge Associate 2012-2014
Responsible to properly make sure that each air craft is cleaned and sanitized to perfection
Assisted passengers to and from designated terminals via wheelchair
Provided additional security charting cleaning crew employees as they enter and exit aircrafts; checking trash bags and making sure aircrafts and clean ancleared passengers that board the aircraft.
Champion National Security-(Security Officer) 2014-2015
Responsibilities were to assist customers with locating patients by using the database.
Escorted patients and visitors to designated area.
Patrol the perimeter of the hospital to make sure it was safely secured.
Securitas Security- Security Officer 2015-2017
Responsible to checking in all plates
Providing daily activity reports by inputting the information into the database.
Conduct hourly patrols throughout shift
Signal 88 Security- Security Officer 2016-2017
Responsible to report all activity while patrolling an apartment complex that was cleared due to Hurricane Harvey.
Swissport USA- Cargo Warehouse Agent 2018-2022
Properly handled Amazon packages that were shipped in/out of the warehouse
Complete security clearance for the company
Verify that all agents had the proper credentials to enter the warehouse
Monitor visitor's location and report and chart entry and exit times.
Sonic- Customer Service 2018- 2019
Properly distribute customers orders
Collected payments and provided change
Handling of large cash amounts when tallying register at close of shift
Provide exceptional customer service
As a shift leader assisted with ordering inventory of products
Assisted with resolving customer complaints
Allied Universal Security- Security Officer 2019- 2022
Responsibilities were to patrol and sites and provided a daily report
Relieve other officers of duty when a well needed break as needed
Skills
Data Entry
Multitasker
Customer Service
Time management
Self starter