Customer Service Document Specialist

SYDNEY JO EDELMAYER

**** * ******* *****, **** Haven UT, 84401 Unit# C103

208-***-**** ******.*********@*****.***

EDUCATION

MASTER AESTHETICIAN NATIONAL INSTITUTE OF MEDICAL AESTHETICS JANUARY 2020

HIGH SCHOOL GRADUATE WEST JEFFERSON HIGH SCHOOL MAY 2017

SUMMARY OF QUALIFICATIONS

Trained on Alexandrite 755mn, Diode 810nm, ND:YAG 1064mn, IPL 400-1500nm, Sublative Rejuvenation, and Radio Frequency cosmetic applications

Proficient in Laser Hair Removal, Non-ablative Skin Resurfacing, Vein Therapy, Skin Lightening, Skin Tightening, Body Contouring, Tattoo Removal and Cool Sculpting

Certified in HydraFacial’s and Lactic, Salicylic, Glycolic, and TCA chemical peels

Skilled in Microdermabrasion and Dermasound, Microneedling, Dermaplaning exfoliation

Member of the Student Council

Certified Microblading Artist

Assisted medical directors and injections with Botox, Dysport, and Dermal Fillers

WORK EXPERIENCE

February 2020 - August 2020 Wholesome Health and Aesthetics Idaho Falls, Idaho.

Job duties included, preforming facials, chemical peels, and other aesthetic services, ordering products for the clinic, calling patients, scheduling appointments, cold calls, charting in patient charts, assisting in procedures, cleaning and prepping for clients and end of day.

October 2019 - January 2020 Sallys Beauty Associate South Jordan, Utah

Customer service with aesthetic, cosmetology, and beautifying needs. Organized stores, customer profiles, beauty tools, making sure every customer was educated on their proper homecare needs.

August 2018 - May 2019 Idaho National Laboratory Document Specialist Blackfoot, Idaho

Record sorter, documentation into electronic systems, assisting customers, organizing and stocking record rooms.

ADDITIONAL SKILLS AND EXPERIENCE

•Volunteer/Organized activities, fundraisers, and community events

As a volunteer, I was trusted with the management of money as well as utilized for my organizational and people skills. I designed the tickets and organized the tracking of sales, while being responsible for ensuring the evenings activities went as scheduled. I was involved in our Drama class. I believe drama increased my confidence, helped me build a better rapport with the public, and taught me that everyone has the ability to express themselves through art. My senior year I played the lead role and was also awarded for the highest ticket sales. It was truly an experience that enhanced my life for the better. I find it easier, the more I am involved with events, to talk with people and encourage them to participate.

• Proficient in Excel, Word, Graphic Design, and Quick books

I spent my Freshman and Sophomore summers working for Greenskeeper Landscape and Excavation, LLC where I answered phones, scheduled services and entered Accounts Payable. The most challenging aspect of the job was dealing with angry customers. I received compliments for my ability to talk with people on a professional level for such a young person, as well as for my ability to diffuse conflict. I enjoyed working in the office and learning QuickBooks, as well as enhancing my personal skills.

REFERENCES UPON REQUEST

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