Facilities, Security or Administrative Specialist

Maria DiCarlo Cofell

Brooklyn, NY *****

Mobile 917-***-**** / ********@*****.***

USAF veteran with experience across all areas of corporate security, facilities management, & administration.

Efficient and effective delivery of logistics and other support services related to all properties to ensure functionality, comfort, safety, and efficiency of the built environment.

Exceptional relationship builder with a natural ability to adapt to any work environment with ease and grace.

Specialties: facilities management, physical security, electronic access control, governance, risk assessment, audit remediation, and administrative services. Trainer in security, facilities, and administration.

PROFESSIONAL EXPERIENCE

First Republic Bank New York May 17-Sep 22

Director Facilities & Administrative Services

Maintained and optimized facilities by streamlining manual processes, managed projects, and integrated technology.

Inspected, planned and coordinated site refurbishments, managed the upkeep of equipment and supplies to meet health and safety standards.

Trained all incoming reception staff and mailroom. Managed 3 reception desks and 2 mailrooms, as well as cleaning services in NY, NJ, CT area.

Managed the general contracting work, established weekly project management meetings for the NY, NJ, CT area.

Key accomplishments:

Promoted from Manager to Director in 3 years.

Ensured every retail branch in the metro area was compliant to the MEDECO keying system-received satisfactory audit rating.

Standardized elevator maintenance and entrapment procedures in NYC branches. Standardized fire alarm maintenance and compliance in NY and CT, 12 commercial properties.

Barclays Investment Bank New York Sep 08–Jun 16

VP, Security, Governance & Strategy

Corporate Security Governance, Strategy role: and identity access management Subject Matter Expert for the Americas region. Automated manual processes for the newly developed global governance department. Authored global corporate security policies and procedures. Internal self-assessments and risk tracking at the regional and global level.

Central Operations role: developed and captured incident reporting, security risk assessments, and statistical data for global corporate security. Communicated business requirements and department needs to business analyst, project manager, and developers when creating industry related applications. Composed internal policies and training aids relative to newly developed applications and daily operations. Global central operations contact for the US, UK, Europe, Asia, and Middle East. Project Manager for the global automation of incident reporting, management information, statistics, and intranet web development.

Regional Security Manager role: hired to successfully manage access control & credentialing for all Americas branches, 50,000+ card holders. Responsible for on boarding, fingerprinting, credentialing, access assignment, for regulatory and company employment requirements.

Key accomplishments:

Integrated 14,000+ Lehman employee access into the new Barclays Capital access control system.

Created an operations plan to execute a multi-level strategy during the 2008-2009 integration.

Introduced the automation of a global New Hire/Termination process, eliminating employee security risk.

First Barclays employee to automate investigative statistical data for reporting.

Lehman Brothers New York Dec 99 – Sep 08

VP, Global Corporate Security, Americas

Executed access control and credentialing for Americas branches (50,000+ card holders).

Directed new hire fingerprinting, badging, and access control to ensure NYSE compliance and company security. First in industry to establish network software & database, fingerprint connection with the NYSE and FINRA; lowering background investigation results from months to hours.

Key Accomplishments:

Hired as Administrative Assistant to the Chief Security Officer; promoted to Vice President.

First in industry to establish and implement electronic fingerprints with the NYSE, providing background check results within 24 hours versus 3 months.

Established an automated visitor registration process which decreased building security risks.

Global Corporate Security department consistently rated 96% favorable in customer service.

San Antonio Metropolitan Ministry (SAMM) San Antonio, TX Jun 97 – Aug 99

Continuum of Care Non-Profit

Office Manager / Executive Assistant

Office manager, responsible for budgeting, coordinated work requirements & assisted senior staff members in day-to-day operations of a $1,200,000 nonprofit organization with over 30 employees.

Assistant to the Executive Director of a Continuum of Care program that included two emergency shelters, a transitional shelter for families with children, a transitional housing program for families with children & affordable, permanent housing for families.

Scheduled, compose, and published board meeting agendas and monthly reports.

Tracked and reported status / progress of clients’ transition within the program to board members.

Key Accomplishment:

Trained and prepared the program’s clients in administrative skills to secure employment with an unprecedented success rate

United States Air Force Honorably Discharged Aug 99

Investigative Assistant, Office Manager, Military Personnel Specialist

Noncommissioned officer in charge (NCOIC), HQ Officer Assignments, Randolph Air Force Base (AFB) TX

Investigative Assistant, Air Force Office of Special Investigations (AFOSI), Munich Air Base (AB) GE

NCOIC, Military Airlift Operations Administration, Pease AFB, NH

NCOIC, Disaster Preparedness / Chemical Warfare, Incirlik AB, TU

NCOIC, Fighter Squadron Administrative Office, George AFB, Victorville, CA, and Homestead AFB, Miami, FL

Education

Community College of the Air Force 48 credited hours in Business Administration

John E. Reid Associates Inc, course for “The Reid Technique of Interviewing and Interrogation®”

Formal Military “Information Management” course, Keesler AFB, LA

Military NCO Leadership I, II, III, IV

Skills

MS Office Suite, electronic access control system applications, visitor registration software, database management.

Fluent oral and written Italian (European education).

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