Data Entry Sales Associate

Sherymica Gregory

+1-713-***-**** ***********@*****.*** Houston, TX 77090

CAREER OBJECTIVE

Insurance Adjuster skilled in investigating and analyzing liability concerning personal, casualty or property loss. Proven history of leveraging excellent negotiation skills to facilitate settlements. Excellent communication skills demonstrated through 4 years of experience interviewing specialists, witnesses and claimants to compile information. EXPERIENCE

PROPERTY CATASTROPHE CLAIMS - ALLSTATE

INSIDE DESK, Crawford & Company, October 2022-November 2022 Investigated, evaluated and settled claims, applying technical knowledge and human relations skills to achieve fair and prompt disposal of cases and to contribute to reduced loss ratio

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Entered claim payments, reserves and new claims on computer system, inputted concise yet sufficient file documentation

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• Maintained claim files, such as records of settled claims and inventory of claims requiring detailed analysis. CLAIMS PROCESSOR

Pilot Catastrophe Services, December 2019-January 2022

• Enter all data into computer system for future reference

• Receiving the initial notification of the claim set in claim system and moved to right unit for proper handling.

• Responsible for printing, sorting, and mailing all outgoing daily mail.

• Communicate with clients, claimants, provides, team members and company representatives in terms of status.

• Corresponded with insured and agent to obtain information and to inform them of account status and changes. RETAIL SALES ASSOCIATE, AL

West Call Center, April 2010-November 2013

• Explained products and services to help customers make informed decisions.

• Assisted loss prevention in monitoring shopper behavior and reporting potential theft.

• Reconciled POS reports with cash till and receipts, reporting discrepancies to management.

• Leveraged product knowledge to demonstrate features and benefits. SMALL BUSINESS

West Call Center, March 2006-September 2008

• Addressed customers courteously using suitable methods and problem-solving skills.

• Maintained knowledge of company products to provide helpful suggestions and recommendations to customers.

• Provided account information to customers and explained bill service policies and customer rights.

• Complied with corporate and regulatory policies regarding information confidentiality and privacy. EDUCATION

CLINICAL MEDICAL ASSISTING, AL

Remington College, January 2010

HIGH SCHOOL DIPLOMA IN MOBILE, AL

Leflore High School, May 2002

SKILLS

Property Claims Xactimate, Xact Analysis,NextGen, Settle Assist Proficient In Microsoft Office Excellent Investigation Skills Property Damage Assessment Preparing Written Reports Settlement Determinations Calm And Professional Under Pressure Data Entry And Maintenance Inbound And Outbound Calling

CERTIFICATIONS

• Commercial Certification/ Twia • Xactimate

• Field Adjuster Certification/ Twia • State Farm Auto Certification

• State Farm Property Certification • State Farm Estimates Certification

• California Earthquake Accreditation • Symbility

ADDITIONAL INFORMATION

Adjuster License Resident

Texas # 2772352

Adjuster License Non-Resident

AL#300-***-****

SC#20164930

FL#W911329

MI#1106365

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