Marissa Ann Earle
**** ****** ****** *********,** 37918
*************@*****.***
PROFESSIONAL SKILLS:
Experienced customer service representative who loves working with people and is passionate about helping others. Outgoing personality with exceptional communication skills and great work ethics. Responsible, dependable, reliable and a natural leader who is also eager to learn. Knowledge of Microsoft Word and Excel, multi-tasker, enjoys a challenge and works well in a high-demand environment.
WORK EXPERIENCE:
Tanning Consultant
Suntan City, Knoxville, Tennessee
(April 2015-July 2015)
Duties included greeting customers, taking care of customer needs to make them feel comfortable in tanning environment, answering phones, and cash handling.
Receptionist
Ole Ben Franklin Motors, Knoxville, Tennessee
(November 2014-March 2015)
Duties included answering multi-line phone system, assisting customers, data entry, completing insurance packets for new clients, completing drive-out tags for purchased cars and resolving customer issues.
Certified Nursing Assistant
Home Health, Knoxville, TN
(October 2011-November 2014)
Duties included assisting clients with their needs, documenting any changes with patients, making sure charts are updated with any new medications or appointments, following up with patients on medications, assisting with activities of daily living and companionship.
EDUCATION:
Gibbs High School
Diploma Business Administration (2000-2004)
Fountain Head Community College
Medical Coding and Billing Certificate (2011-2012)
Virginia College
Cosmetology (October 2012 - March 2013)
REFERENCE:
Debbie Luther, Home Health