Masase Manamba

Milwaukee, WI *****

adt778@r.postjobfree.com

+1-414-***-****

An ambitious and result-driven person with skills and educational prowess utilized towards continued growth and advancement. With over ten years of customer service experience, five years of direct sales, and over a year of specific inspection, marketing and advertising relations. A focus on marketing strategies that achieve exceptional professional standing; achieved greater diversity of corporate, small business and individual clienteles.

Authorized to work in the US for any employer

Work Experience

Office Manager

A to Z Language Services LLC - Milwaukee, WI

January 2019 to Present

• Manage leads and establish partnerships pertaining to insurance and language translation services throughout the nation.

• Build sales pipelines while growing successful relationships with pre-existing and potential clients.

• Manage, track, and report financial records of all client appointments.

• The direct contact between customers seeking interpretation needs and our affiliated sub-contractors.

• Verify patients’ insurance eligibility using the Forward Health system.

• Obtains and records time sheets into the spreadsheet.

• Banking and makes journal entries.

• Prepare, process payroll.

• Maintenance of bank account including, check signing and bank statements.

• Assists in maintaining and updating agency’s policies and procedures.

• Prepares documents for 1099 at the end of year.

• Answering phone calls as needed.

Packaging Engineer

Bentley World-Packaging - Milwaukee, WI

June 2021 to August 2022

Create and build custom project plans and deliverables for customers to satisfy quality, time, and budget.

Create custom packaging adhering to factors such as cost, storability, and durability for domestic and international shipments.

Inspect and measured dimensions of finished pieces for conformance to specifications.

Acknowledge safety issues and contact shift supervisor regarding concerns and for quick resolution.

Inspect the package’s labeling, tracking, and tagging.

Inspect custom crating, kitting, and eco-friendly packaging.

Dispatch road crews to package and export cargos.

Attending staff meetings and trainings.

Account Executive

AssuredLeads Inc - Madison, WI

January 2018 to December 2019

Negotiated sales between customers and prospective commercial insurance agencies, resulting in mutually beneficial agreements and cultivated relationships.

Built sales pipelines through cold-calling businesses and follow-ups with regional brokers.

Managed, tracked, and reported clientele reports using Salesforce, SaaS, and SPSS platforms. Marketing Intern

Platypus Technologies, LLC - Fitchburg, WI

January 2017 to December 2017

Oversaw cross-platform marketing content including social media, advertisement, and customer sales portals.

Established new business partnerships with multiple international and domestic distributors. Member Services//Marketing Team

UW-Madison Division of Recreational Sports - Madison, WI January 2013 to December 2017

Financial administrative: duties including the management of sales, inventory, memberships, and various classes throughout the four recreational facilities.

Recorded customer information by documenting notes and responses in personal customer accounts.

Promoted facility updates and membership upgrades.

Enforced all Fitness Center policies and procedures in a consistent manner.

Aided in assisting all members in a safe and helpful manner on basic use of equipment and interpretation of

Fitness Center policies

Attended all staff meetings and trainings.

Education

Bachelor of Science in Economics

University of Wisconsin - Madison, WI

May 2018

High School Diploma

Marquette University High School - Milwaukee, WI

May 2013

Skills

• Records and database administration

• Advanced Computer Knowledge

• Sales expertise

• Sports Marketing

• Account Management

• Marketing

Contact this candidate