Customer Service Bartender
Resume:
Peter Geneshky
Hardworking and reliable service and hospitality industry professional, focused on going above and beyond to support a team and clients. Trained in visual merchandising while offering strong leadership skills and customer relations. Motivated to continue to learn and grow as a innovative and progressive individual.
11301 SE 10th St, Vancouver, WA, 98664
***********@*****.***
EXPERIENCE
Banana Republic, 42nd St, NY — Stylist/ Associate
07/2022 - present
-Provided accurate information to quickly help the customers navigate through the store and acquire items for purchase
-Maintained knowledge of current and future promotions to provide accurate service and inform customers’ purchasing decisions
-Engaged with customers to build long-term partnerships for future sales
-Used my personal expertise to offer strong attention to detail, extensive visualization skills and excellent knowledge of current trends to help customers make a decision on items for purchasing
Zara, Soho, NY— Visual Commercial/ Sales
11/2021 - 07/2022
-Promoted products and campaigns and identified key brand messages to communicate important information to shoppers
-Researched, life cycle, customer demographics and design trends
-Coordinated merchandise to visually show trends
-Planned and executed creative commercial displays to appeal to customers and drive sales
-Worked as a team with my supervisors to understand program intent and implement effective strategies
La Lupe Cantina, Brooklyn, NY— Bartender/ Server
02/2022 - 07/2022
-Maintained updated knowledge of cocktail, wine and beer menus and memorized all in-house recipes
-Engaged customers with conversation to understand desires and recommend specifics
-Cleaned and sanitized workspace, glassware and flatware and stored in bar areas for easy access
-Knowledge of spirits and liquors as well as recipes for popular cocktails
-Multitasking between customer service, hospitality, skill and techniques
-Food menu memorization and knowledge to better engage with customers
Portland Spirit Cruises, Portland, OR — Server/Deck Hand
10/2022 - present
-Trained to be able to work and perform during life threatening situations such as fires, terrorist attacks, active shooters, and ship endangerment, as well as certified CPR trained, and the ability and knowledge to swim incase of a passenger overboard
-Created an elite experience for customers by greeting and introducing myself and answering any questions they might have
-Took orders with accuracy and served appetizers/entrees/desserts with efficiency in a 2-3 hour time frame while the ship is on the water
-Worked as a team with coworkers and supervisors to provide effective and efficient service to guests
-OLCC certified and serve guests alcoholic beverages with accuracy, as well as upsell beverages for increased company and self revenue
-Cleaned and prepared ships 2 hours before and 2 hours after initial service period to ensure it is ready for guests and ready for the next cruise
EDUCATION
Mountainside High School, Oregon— High School Diploma
09/2017 - 07/2021
-Maintained 3.8 GPA
-Participated in club competitive swimming
-Participated in in-school track team
-Was a member of AP Biology, Chemistry and Literature
SKILLS
Product messaging, knowledge and placement
Inventory tracking and organization
Collaboration and working as a team with fellow staff
Sales and retail marketing
Visual merchandising
Multitasking and engaging with clientele during fast-paced, stressful periods
Hospitality and customer and food service
Menu memorization and proper cuisine/ beverage knowledge
Mixology
Certifications
Google IT Certified via Google
PowerPoint Certified via Microsoft
LVMH Certified
Food Handlers Certified
NY Bartender license
LANGUAGES
English — Native/Fluent Proficiency
Bulgarian— Native/Fluent Proficiency
Spanish — Intermediate Proficiency
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