Senior Service Specialist
OBJECTIVE
Seeking a position with a company to use my abilities as a technician oriented trainer, and to apply my knowledge and experience to customer service development and technician training. To be able to aid individuals who have difficulties understanding proper repair procedures and troubleshooting procedures related to equipment. The areas I especially enjoy are warranty diagnostics, complaint investigation and settlement, and training development.
TARGET JOB
Desired Job Type:
Employee
Desired Status:
full-time, part-time
Desired Salary:
55,000.00 USD Per Year,
Site Location:
Columbus Ohio now, Later No Preference
Description of my perfect job:
To be able to put to use my 40+ years of experience and training by helping to develop productive repair practices and to solve problems in the fastest most accurate way possible.
Date of Availability:
Negotiable
TARGET COMPANY
Company Size:
No Preference
Category:
Manufacturing, Distribution, Service, Repair
Description of my ideal company:
A company that has a dedication to customer development, and to building a high quality service organization. Then to take this dedication to its full potential by helping the customers and technicians with the best support possible.
TARGET LOCATIONS
Relocate:
No, maybe later
WORK STATUS
US Citizen
EXPERIENCE
7/2021 - present
Mobile Mikes Auto Electrical Services
Columbus, OH
Technician
Automotive Equipment Repair and Engine and Transmmission installs
3/2003 – 11/2020 Gardner Inc Columbus OH
Territory Manager, EFI Trainer, Education Director,
Diesel / Customization Shop Manager, OEM Sales, Tech Service
9/1983 – 3 /2003
Quality Services
Louisa KY
Owner
Sales, Technician, Trainer of new technicians, Customer Service, Complaint Investigation/Settlement, Work scheduling
8/1978 - 8/1983
Simpson Auto Parts
Louisa, Ky
Technician
Sales, Ordering, Stocking, Outdoor Power Equipment Repair
AFFILIATIONS
3/1994 - Present
Kentucky Forest Industries Association
member
SKILLS
Skill Name
Skill Level
Last Used
Experience
Computer User
Intermediate
Currently used
35 years
Microsoft Office
Intermediate
Currently used
26 years
Kohler Expert Service Tech
Expert
Currently used
29 years
Propane Fueled Engine Service
Expert
Currently used
25 years
Public Speaking Instructor
Expert
Currently used
35 years
Kentucky Master Logger
Intermediate
Occasionally
28 years
Stihl Power Tool Service
Expert
Occasionally
37 years
Honda engine Service
Intermediate
Occasionally
29 years
B&S Master Service Technician,
Expert
Occasionally
29 years