Office Manager Customer Service
Resume:
DENISE
SAYLOR
DENISESAYLOR****@
GMAIL.COM
OBJECTIVE
To obtain a position with a reputable
healthcare organization in which I
can utilize my knowledge and skills.
SKILLS
Proficient in: Microsoft Office suite,
Centricity, Allscripts, organizational
leadership (20+years), Quickbooks
(10+ years), time management and
organizational skills, exceptional
customer service skills.
EXPERIENCE
OFFICE MANAGER/ ATRIA SENIOR LIVING
10/2020 - Present
I work for Hartland Hills, which is part of a large corporation of senior living communities. As the office manager, I am responsible for accounts receivable, submitted invoices for accounts payable processing and procuring products for the community. I also organize marketing events and assist in day-to-day operations within the community. OFFICE MANAGER/ CMA/ CHEVY CHASE PRIMARY CARE
06/2016-06/2019
I was responsible for checking patients in upon arrival to the clinic and verifying their insurance information. I also worked in coding, completed insurance verifications and prior authorizations. I was responsible for CMA duties as well, including: injections of vaccines, drawing labs. CLINICAL COORDINATOR/
KY DIABETES ENDOCRINOLOGY CENTER
07/2002-06/2014
I screened, hired and trained new employees. I completed annual employee evaluations and made recommendations for annual pay raises. I ensured employees were within compliance for certifications and licensing. I scheduled staff coverage for an office with 4 providers and a lab. I ensured we had coverage when employees were out. I provided patient education and trained them injections. I performed phlebotomy, injections and assisted with procedures.
EDUCATION
ASSOCIATE’S IN SCIENCE/ BUSINESS
CERTIFIED MEDICAL ASSITANT
.
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