Data Entry Customer Service
Resume:
Elma Kastrat
Brooklyn, NY **209
****.*******@****.********.****.***
EDUCATION:
New York City College of Technology, New
York
Junior, majoring in Applied Mathematics
GPA: 3.5
SKILLS:
Fluent in Bosnian, Serbian, Croatian and English
Organization, Problem Solving, Attention to
detail, Communication, Collaboration, Leadership
Microsoft Office (Word, Excel, PowerPoint),
Data Entry, Accounting, Data Analysis
WORK EXPERIENCE:
04/20 - Present
Front/End Manager “Super Fresh Supermarket”
· Promoted from cashier position.
· Interacted with customers to make sure their needs, interests and tastes are satisfied
· Work collaboratively with a team of associates to score high customer satisfaction ratings
· Greeted customers upon entry to the store to create a more comfortable and friendly environment
· Assisted with managing cashiers, counting cash registers, and maintaining clean environment
05/22 – 08/22
Bookkeeper “KeyFood Supermarket”
· Managed and kept track of financial earnings and expenses of the store.
· Prepared monthly financial reports using monthly accounts information.
· Ensured payroll is receivable and meets the tax compliance with federal and state requirements.
· Maintained records of transactions to vendors and ensured payments were posted to the accounts.
02/19 – 04/20
Cashier “Super Fresh Supermarket”
· Provided excellent customer service at the cash register, by ensuring the accuracy of each transaction.
· Worked at customer service registers to ensure each customer’s questions are answered.
· Packed the bags for customers accordingly and kept track of delivery orders.
· Performed the shopping for customers who placed phone orders, ensuring the precision and rightness in the products.
04/18 – 09/18
(Montenegro)
Tutor “World Is in Our Hands”
· Worked with PreK – 6 grade students
· Helped them understand key concepts that they were learning at school and struggling with.
· Assisted with their homework
· Assisted teachers with the material planning, and designed math games that require children to use logic
Contact this candidate