Data Entry Customer Service
Resume:
Michelle Monroe
Excited to rejoin the work force!
Springfield, IL 62703
******.****@*****.***
Since December 2019, I have been providing foster care for my grandson. I am in the process of adopting him. I feel very lucky to have been able to do this, however, I am excited for the next step. Rejoining the workforce and having him start a preschool program. Authorized to work in the US for any employer
Work Experience
Customer Service
Dollar General - Auburn, IL
May 2015 to December 2019
Assistant manager duties, open and close store received and unloaded truck stocked set display supervised other employees handled any problems that occurred Education
High school diploma
Skills
• Communication skills (3 years)
• Customer service (6 years)
• Time management (3 years)
• Microsoft Office (3 years)
• Organizational skills (3 years)
• Typing (6 years)
• Phone Etiquette (4 years)
• Computer Skills (6 years)
• Administrative Experience (3 years)
• Clerical Experience (9 years)
• Assistant Manager Experience (1 year)
• Data Entry (5 years)
• 10 Key Data Entry (2 years)
• Management (2 years)
• Office Administration (3 years)
• Office Management
• Front Desk (2 years)
Assessments
Data entry: Attention to detail — Proficient
October 2022
Maintaining data integrity by detecting errors
Full results: Proficient
Retail customer service — Proficient
October 2022
Responding to customer situations in a retail setting Full results: Proficient
Supervisory skills: Motivating & assessing employees — Familiar October 2022
Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Several years experience in office operations and customer service.
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