Service Representative Administrative Assistant
Resume:
Va ROXANA L GALINDO
San Antonio Tx 78244
**********@*****.***
Career Objectives ”
zak a oppor tat wil alow me to deronsrae am a hard working indus anus ie
otease my knowledge, thereby becoming an asset to the company. E
{ Summary of Qualifications al e
jam avery hard worker, very flexible to work any schedule lam a Very fast learner. have worked with 4
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Work History ;
La Salle County Steak House, Cotulla, Texas
Server/Bartender
‘Assist customers with their orders. Have great customer service when serving and also bartending.
am certified with TAC and food handlers license.
Jan 09, 2017
P.F.S GROUP, CRYSTAL CITY, Texas
Customer Service Representative
Confer with customers by telephone or in person to provide information about products or services,
take or enter orders, cancel accounts, or obtain details of complaints.
Check to ensure that appropriate changes were made to resolve customers! problems,
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or
comments, as well as actions taken.
Resolve customers’ service or biling complaints by performing activities such as exchanging
merchandise, refunding money, or adjusting bills.
Complete contract forms, prepare change of address records, or issue service discontinuance orders,
‘Apr 04, 2016 - Jul 12, 2017
using computers.
Refer unresolved customer grievances to designated departments for further investigation.
Determine charges for services requested, collect deposits or payments, or arrange for biling,
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned
adjustments.
‘SAVARD LABOR&MARINE, LAKE CHARLES, Louisiana
‘Administrative Assistant Jul 05, 2015 - Jan 11, 2016
Use computers for various applications, such as database management or word processing
‘Answer telephones and give information to callers, take messages, or transfer calls to appropriate
individuals.
Create, maintain, and enter information into databases.
Set up and manage paper or electronic filing systems, recording information, updating paperwork, or
maintaining documents, such as attendance records, correspondence, or other material.
Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs
when equipment malfunctions.
Greet visitors or callers and handle their inquiries or direct them to the appropriate persons accord
their needs, me
Maintain scheduling and event calendars.
Complete forms in accordance with company procedures.
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