Delivery Driver Customer Service
Resume:
Downey, CA *****
adt70j@r.postjobfree.com
SUMMARY
Dedicated Truck Driver with
experience driving to customer
locations to transport food.
Focused on completing deliveries
quickly to meet busy daily demand.
Offering strong work ethic, attention
to detail and reliable transportation.
Food Delivery Driver with
motivation to handle continuous
driving and back-to-back orders.
Meets delivery targets by knowing
local roads well and uses GPS
applications. Dedicated to
customer satisfaction. Hardworking
and reliable laborer with strong
ability in hard work. Offering
strength and enduranc. Highly
organized, proactive and punctual
with team-oriented mentality.
Outgoing psychology student
pursuing flexible part-time
employment with weekend and
evening shift options. Diligent
College Student focused on Liberal
arts and dedication to prompt
project completion and continual
adaptation. Team-oriented
collaborator with reliability and
focus on equitable task distribution
through group projects and
motivation to accomplish mutually
held goals. Organized and
motivated employee eager to apply
Victor Urquia
EXPERIENCE
January 2015 - November 2022
Food Delivery Driver DoorDash, Rancho Santa Margarita, California January 2022 - January 2022
Truck Driver Schneider Phoenix, AZ
Picked up meals from local restaurants and dropped off at residential and business customer locations.
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• Navigated local streets and highways with ease using GPS system. Reviewed orders before and after delivery to verify completeness, correct charges and customer satisfaction.
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Maintained positive relationships with customers to promote further business opportunities.
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Promoted positive customer service by delivering on-time shipments and fully resolving issues.
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• Read and interpreted maps to determine vehicle routes.
• Used ropes and blocks to safely secure cargo for transport. Inspected truck for defects and safe operating condition before, during and after trips.
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Completed transfers at hubs and final destinations to keep routes on schedule.
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Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
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Maintained telephone and radio contact with supervisor to receive delivery instructions.
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• Retained valid proof of insurance and registration in vehicles.
• Loaded, balanced and secured product to safely transport goods.
• Utilized pallet jacks and forklifts to load and unload materials off trucks. Drove tractor-trailer combinations to transport and deliver products, livestock or other materials.
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Measured temperature of haul and refrigerated area of truck, keeping cold items fresh.
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Logged driving hours and fuel usage data on time to keep reports current.
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Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
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• Hooked and unhooked trailers from tractor and converter dollies. Maintained strict compliance with safety rules for passenger and driver protection.
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Maintained vehicle logs, records of cargo, or billing statements in accordance with regulations
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Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
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Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
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Planned efficient routes and adjusted strategies based on current weather and traffic information.
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• Obtained signatures needed to complete and process paperwork. time management and
organizational skills in various
environments. Seeking entry-level
opportunities to expand skills while
facilitating company growth.
SKILLS
• Up-to-Date Auto Insurance
• Professional Appearance
• GPS Navigation
• Customer Service
• Valid Driver's License
• Safe Driving
• Hardworking and Responsible
• Excellent Communication
• Flexible Schedule
• Dependable and Reliable
• Vehicle Inspections
• Heavy Lifting
• Problem-Solving
• Delivery Confirmations
• Dispatch Interaction
• Dedicated Team Player
• Late Shift Availability
• Quick Learner
• Decision Making
• Loading and Unloading
• Route Management
January 2011 - December 2016
Labor Worker Labor Ready Temp Services Compton, CA Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.
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• Recorded expenses and maintained receipts.
• Processed shipment documents neatly and efficiently for each load. Collected and removed debris from work sites to maintain team productivity and minimize safety hazards.
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• Set up equipment to maintain worksite productivity. Utilized two-way radios and hand signals to coordinate communication between equipment operators.
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• Used laser measuring tools to calculate lengths, widths and heights. Assisted distribution of tools, materials and equipment to skilled workers.
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Signaled equipment operators to facilitate alignment, movement or adjustment of machinery and equipment.
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Liaised with other workers to perform duties, responsibilities and tasks, advancing objectives.
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Developed and established professional working relationships with staff from various levels both within and outside department.
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Carried out individual work in various capacities to promote business and achieve assigned goals.
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Provided quality service to customers and associates inquiring about product availability or order status.
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Loaded and unloaded materials onto or from pallets, trays, racks and shelves by hand.
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Used shears, pruners and chainsaws to prune hedges, trees and shrubs.
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Operated equipment with strong focus on safety and ground communication.
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Performed demanding physical work over extended periods and modeled positive attitude.
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Understood how to operate and maintain job site equipment safely and for maximum productivity.
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Displayed high standards for quality workmanship and routinely double- checked work.
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Loaded materials and tools into vehicles and unloaded upon arrival at jobsites.
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Signaled equipment operators to facilitate alignment, movement or adjustment of machinery.
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Assisted with diverse construction challenges to help team and customer.
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Performed site activities required of green-certified construction practices.
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Demonstrated best safety practices working at heights and lifting various objects.
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Installed sewer, water or storm drain pipes using pipe-laying machinery or laser guidance equipment.
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• Cleaned or prepared construction sites to eliminate hazards. Learned and mastered skilled trade specialties under guidance of expert mentors.
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• Lubricated, cleaned or repaired machinery or equipment.
• Controlled traffic passing near, in or around work zones.
• Tended pumps, compressors or generators to provide power or heat or January 1992 - December 1998
Bartender Darden Montebello, CA
move materials.
Displayed and retained extensive knowledge of liquors, wines and entrees.
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Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
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Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
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• Balanced daily registers and generated sales reports for management.
• Collected and organized daily till totals and tips. Kept track of bar tabs and transferred open tabs to dining area for wait staff.
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Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
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Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
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Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
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Prepared cocktails from bar recipes and served wine, draft and bottled beer.
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Checked identification of guests to verify age requirements for alcohol purchase.
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Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
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• Trained new bartenders on drink preparation and upselling techniques. EDUCATION AND TRAINING
March 2016
Associate of Arts Psychology
Long Beach City College, Long Beach, CA
June 1991
High School Diploma
Downey High School, Downey, CA
Some College (No Degree) Psychology
Cal State University Long Beach, Long Beach, CA
LANGUAGES
English:
Native/ Bilingual
Spanish:
Professional
CERTIFICATIONS
• Forklift Training - [2022]
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