Case Manager Intake Specialist
Resume:
Rodolphe Ettrick
New York, New York 10002
***************@*****.***
***************@***.***
Career Objective
Resourceful and dedicated social worker who has served in the non-profit sector with over 5 years of experience in working with the homeless population and individuals with mental illness. I’m seeking a position to utilize problem solving skills, build growth and the ability to identify and enhance the safety of others.
Education
Master of Social Work (MSW)- Aug 2011
Adelphi University, Garden City, New York 2011
BA in Psychology- June 1998
York College
York Jamaica, New York 11451
Highlights
Conducting assessments, crisis intervention and management, developing treatment plans, providing counseling, and making referrals
Outstanding talents in caseload management and maximize positive outcomes by connecting clients with suitable community agencies and resources.
Possess an exemplary blend of analytical, prioritization, interpersonal, and listening skills.
Proven skills in establishing trust and rapport, and empowering individuals across the age spectrum to improve coping skills and achieve self-reliance.
Knowledge of DHS Cares system and completing NYNY 2010E applications
Professional Work Experience
Services for the UnderServed (Care Coordination Program) May 2019- Present
Care Coordinator,
Manage a case load of 40 individuals living with HIV/AIDS, Substance Abuse and other medical issues under the age of 50 years who are living independently in their own apartments.
Provided comprehensive case management including counseling services, crisis intervention, substance abuse, assessment of ADL skills, and other services for an ongoing caseload of 35-40 individuals using CARES electronic record.
Responsible for intensive case management for program participants which included arranging, coordinating, monitoring and delivering of services related to meeting their housing needs in program.
Enter data collection information in BHH and Harp systems.
Ensure clients are adherence with taking their prescribed medication, medical appointments and psychological referrals.
Fed CAP INC, (Clinical Review Team Social Worker) Sept 2017- Feb 2019
(Back to Work Program)
Conduct monthly assessments of clients living with mental illness to prepare them to go back into the work force.
Promote clients to focus on healthy living, finding individual housing, budgeting and financial literacy.
Make referrals for clients and ensure information is coded into the NYC WAY system.
Empower clients to utilize the resources in the community to enhance their literacy skills, promote educational skills and resume writing.
Referred clients to mental health, legal and advocacy services domestic violence and substance abuse services.
Jewish Association for the Aging (Social Worker) May 2016-Nov 2016
(Legal Guardian Society)
Manage a case load of 30 clients from the ages of 18-90 years old living w/Alzheimer’s, Developmentally Disabled, and client who are Intellectually Disabled.
Conduct monthly visits with clients to complete home assessments, risk and safety measures.
Escorted clients to court and completed court reports in regard to the client’s well-being.
Conducted presentations with clients regarding financial budgeting and money management skills.
Promoted healthy living and exercise with clients.
CAMBA Shelter (Intake Specialist) July 2013-May 2016
(Atlantic Men’s Shelter)
Conduct intakes with new clients arriving in the shelter system to make referrals, medical and psychiatric evaluations.
Responsible for providing case management team with new intake cases and ensure the team is being compliant with providing the client’s treatment plan outlined by the agency.
Work closely with the clients and case manager to ensure services are being implemented.
Completed 2010E applications for NYNY Supportive Housing I, II and III
Follow-up w/program Director regarding new cases in the program.
SCO Family of Services (Brooklyn MICA Shelter) October 2012- July 2013
Case Manager, Urgent Housing
Developed strategies and independent living plans to assist clients in transitioning from shelter to permanent housing, furthermore, following up with client post placement to ensure stability and independence to prevent recidivism.
Promoted linkage with other service providers that assisted participants to obtain and maintain housing
stability.
Ensured community follow-up to engage the program participants in care; promoted compliance with appointments and encourage self-sufficiency and empowerment.
Maintained up-date services, quarterly and weekly progress notes, and scheduled annual medical and dental appointments for clients.
Develop strategies and independent living plans to assist clients in transitioning from shelter to permanent housing, furthermore, following up with client post placement to ensure stability and independence to prevent recidivism
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