Data Entry Customer Service

JOE ESTRADA CELL: 806-***-****

Cybersecurity Specialist /Electrician *******.****.****@*****.***

LinkedIn: https://www.linkedin.com/in/jose-luis-estrada PROFESSIONAL SUMMARY

Military veteran with over 16 years’ experience in business management/staffing, technical

(electrical/mechanical), and emergency medical 1st Responder. Seeking a position in your organization that will enable me to use my strong Human Resource skills, education, experience, and ability to work well with people. Held both a Top-Secret Clearance (TS-SCI) and Secret Clearance while serving in the U.S. Army. A dedicated trilingual professional in the information technology industry & commercial/electrician trade, seeks an opportunity to apply excellent leadership skills and customer service to an organization. Enthusiastic about innovation and implementing acquired skills for business opportunities. Results-driven and detail-oriented with proven success managing multiple projects and tasks in a fast-paced environment.

SKILLS & ABILITIES

• Leadership &

Organizational Skills

• Risk Management Analysis

• Safety (OSHA)

• Teamwork & Multi-

tasking

• Electrical Wiring

• Conduit Bending

• Product Management &

Development

• Operations Management

• Mechanical Engineering

• Strategic Planning /

Execution

• Computer Hardware /

Software

• Microsoft Office Suite

• Troubleshooting

• Network Setup /

Installation

• Helpdesk Support

• Diagnostic Testing

• Data Entry

• Professional

Customer Service

• Character /

Integrity

WORK HISTORY

Software Programing and Electrical Technician November 2019 to Present Native Energy Solutions - Lubbock

(The Primer Group) IES, Big State & MES - San Antonio, TX Aided customers in commercial electrical rough end to trim out and installation. Trained apprentice electricians in understanding and proving safety characteristics and features; developed and qualified commercial electrical service procedures. Consistently passed inspection in the top three companies in San Antonio and New Braunfels. Completed over 100 final inspections; overcame deadline objections; average 5000 to 8000 linear feet of conduit bending per requirement of project; completed end project contracts with IES and Shine Electrical Services. Trusted with individual and independent handling large to mid-scale projects, over $200,000+ in equipment installation.

• Supplied professional customer service

• High Proficiency in Hand Conduit bending

• Risk Management (High Voltage & Arch Flash)

• Labeling and Termination of the Main Panel Box to the Junction Boxes

• Improved Energy Efficiency During Installation of Battery Structures

• Completed Oilfield Battery Structures before deadlines

• Competency and Experience in Terminal Installation of Industrial Junction Boxes Hydraulic (PLC) Programing Technician / Operator August 2015 to October 2019 LY-Holding Company LKY & HKL - Erbach Germany

Machine Operations: (VMI, Metzeler Pirelli Robotik Ingenieurbüro Deutschland) Responsible for meeting and exceeding all Pirelli performance measures; Interview potential employees to record and assess employment information to determine customer’s career development leadership opportunities and standard operation procedures; Inform management on center services to include Safety Matrix; Conduct job matches and refers qualified job seekers to individual sections; Collect and provide information on quality control needs, educational opportunities, and employment resources.

• PLC/VFD (Variable Frequency Drive) Siemens

• Low Voltage

• Translation Specialist

• American Relations Representative

• Risk Management (Industrial Risk Management Matrixes developing team leadership)

• Maintenance for Autoclave/Hydraulic Oven Operations Tech for Bladder for Tire Production.

• Improved the execution of Marketing promotion plans and campaigns for new product launches

• Improved the production process, creating and keeping a production schedule. Quality Controller

• Improved inspection service testing and scaling material standards to exceed expectations of articles being produced by the workforce as a supervisor. Main Battle Tank Gunner M1A2, Radio Technical Operator Significant Actions SIGACT Manager CIDNE Manager I.T May 2004 to March 2014 United States Army - Germany

Senior Human Resource Manager January 2005 to April 2014 Responsible for managing an Classified Information Management for an organization consisting of over 950 employees; Core management duties included: electrician level installation of generators to network lite (low voltage), counseling, scheduling, personnel issue resolution, employee staffing and relations, performance appraisals, and new staff orientation; Oversaw project management and program development; EEOC guidelines; HR policy compliance; Worked closely with organization executives to determine staffing requirements, identify and recommend potential candidates; Worked in cooperation with internal legal, financial, and technical leads to guide business and HR vision. Screened and reviewed leave and earning statements of assigned personnel to ensure that payroll was correct with distributed deductions and pay.

• 3 Combat Deployments from September 2007- March 2011

• Managed and personally responsible for equipment over 3.5 million dollars

• Managed three supervisors and over 15 employees

• M1-A2 Abrams Main Battle Tank Gunner

• Division RTO (Radio Technical Operator) Over 5000 U.S. Army Soldiers

• Sergeant of the Guard

• Marksmanship Training NCO (Noncommissioned Officer)

• DRASH (Generator & Heating/Cooling Unit) Tent Electrician & 480 Volt diesel, 120/220 volts, 60hz, 20kw Tech

• Low Voltage Tech for Battle Staffing

• Significant Actions Administrator

• Information Accountability Manager/Cybersecurity and OPFOR Opposing Force/CME

• Army Risk Management G3

• Conducted leadership personal management as a Gunner/Tank Commander assistant

• Overall ensured safety and sound reliability of co-workers.

• Achieved ensured service ability of company level assists, estimating $4.3 million dollars by taking part in risk management accounting procedures while augmenting the overall tactical mission reporting when conducting over10 field operations and 3 real world deployments in 1st Armored Multinational Division North.

• Operational security summarization of tactical integrated ground reporting contributions to essential senior leadership in the executive office.

• Responsible for outlining analytical processing contributions of the enemy and non-hostile event trends for recognition of tactical intelligence documentation gathering. EDUCATION & TRAINING

HALLMARK UNIVERSITY / San Antonio, 78230 April 2022 – Expected Grad Date August 2024 Bachelor of Science in Cybersecurity (BSCS)

Noncommissioned Officer Academy / Gräfenvohr Germany September 2011 - November 2013 Masters Officer in Leadership Science

AMU American Military University / Wiesbaden -Tikrit, AE International Marketing Psychology February 2008 – October 2011 University of Maryland / Wiesbaden Germany AE March 2006 – February 2008 MCS In Management Clinical Psychology

CERTIFICATIONS & CLEARANCE

Secret Clearance (TS-SCI) 2007- 2017

German Language Certification B2

OHSA 10

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