Center Agent Data Entry

Aiming to leverage a proven knowledge of Leasing agent, customer service,

executive support, and data entry skills to successfully fill the administrative role at your company. Frequently praised as efficient by my peers, I can be relied upon to help your company achieve its goals.

E X P E R I E N C E

Leasing Agent

Career strategies, Morrow, GA / Feb 2022 - Present

● Inspect work performed to ensure that it meets specifications and established standards.

● Perform or assist with data entry.

● Answering phones, filing

● Showing units

Customer Service Agent

Sertec, Remote / January 2020 -2021

● Answering customer calls, listening to their concerns and solving problem

● Making outbound calls

● Following up on customer calls

URINALYSIS TECHNICIAN

Capstone Diagnostic, Atlanta, GA / Oct 2018 - Mar 2019

● Observe collection of urinalysis and breathalyzer testing.

● Accurately document each test sample and results.

● Follow chain of custody protocol during testing procedures.

● Crisis support with drug abuse.

CASHIER / CUSTOMER SERVICE

Home Depot, Austell, GA / Mar 2016 - Jan 2018

● Receive payment by cash, check, credit cards, vouchers, or automatic debits.

● Issue receipts, refunds, credits, or change due to customers.

● Greet customers entering establishments.

● Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.

● Check to ensure that appropriate changes were made to resolve customers' problems.

CALL CENTER AGENT

Telecommunication, Norcross, GA / Jul 2016 - Dec 2017

● overnight

● inbound and outbound call

● tech support /chat

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