Edward Cervantes
Delivery Driver, Customer Service Representative
916-***-**** *****.*********@*****.*** elk grove, CA 95758 PROFESSIONAL SUMMARY
Motivated and self-driven professional. Business minded. I enjoy assisting and helping people using proper listening and communication skills. I am known for my ability to build relationships, and educate customers, resulting in customer satisfaction, and increased sales.
EXPERIENCE
SECURITY OFFICER, Elk Grove, CA
Sky river casino, August 2022-October 2022
• Drove security vehicle around the casino property to prevent possible crime.
• Secured casino floor and access doors, and assisted guests with any needs. DELIVERY DRIVER, CUSTOMER SERVICE REPRESENTATIVE, Sacramento, CA Hayes Brothers Auto Glass, June 2018-August 2022
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
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Answered constant flow of customer calls with minimal wait times. Delivered auto parts and auto glass to satellite locations.
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• Offered advice and assistance to customers, paying attention to special needs or wants. EDUCATION
HIGH SCHOOL DIPLOMA, Sacramento, CA
Florin High School, January 1993
SKILLS
Attentive And Observant Pattern Recognition Team Player POSSESS A VALID DRIVERS LICENSE
I have a valid drivers license and a clean driving record.