DEBRA SMITH
**** ******* ***,****** ****, MO ****8 · 913-***-****
*******@*****.***
To utilize my Customer Service/Bakery skills to the best of my ability
Experience
May 2003-Present
Confectionery Attendant Lead, Great Wolf Lodge, Kansas City, KS
Baker-created delicious pastries for guest
Specialize in making Lattes & Mocha
Train new hires in my department
Banquets/Special Events
Dates From – October 2000-January 2001
Customer service representative, t-mobile wireless phone service
Assist customers with billing questions
Accounts Receivable
Handset exchange
H
Education
may 1978
high school graduate, f.l. schlagle high school
Attended ATS to obtain my Nurse’s Aide Certificate 3.8 GPA
August 1979
nurse aide certificate, kansas city kansas community college
Graduated in May 1980 with Nurse’s Aide Certificate
Computer Classes at ATS in 2000
Skills
●Phone Etiquette
●Strong Customer Service
●Leadership
●Data Entry
●Clerical Skills
●Baker
Activities
Youth Advisor
Help train the youth in obtaining good verbal & customer service skills