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Agent Customer Center Service

Location:
Jacksonville, FL
Salary:
42000
Posted:
December 21, 2022

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Resume:

RESUME

ALBERT M. WHITE adt6pw@r.postjobfree.com 786-***-****

Professional Summary

Bilingual supervisor of international logistical ocean container operation with responsibility of coordinating customers’ worldwide requirements. Initial quotation for services, create client profile qualifications, assign project to personnel, register accounts payable, supervise collections, bank transaction pay commercial carriers, finalize collection to clients upon completions of services.

Developed and trained employee staffing to meet diverse requirements requested by clients.

Skill Highlights

3PL knowledge center service: Primary contact person for all bilingual customer services,

the initial request, file setup with complete client information, issue instructions on the

submitting of ocean and air bills of lading and required export/import government documentation online computer systems.

Work Experience

Countryside Village, Jacksonville, Fl 32246

Sales Coordinator (Bilingual Sales) 8/13/2018 to present

Responsible for all sales and rental of mobile home units located on park. Fill out application for prospective renters and purchaser for inventory of mobile homes, then create rental and sales contracts, execute and load all information on company management system. In the process all applicants must fill out residency application, present identification documents be in social security card or passport and proof of income for last 30 days. We then proceed with background check and credit check as to FICO score. Most of preparation of finance application submitted through Triad Financial Services, hence followed up application process

And explained details to non English applicants

Call center Banking customer bilingual service agent 12/2017 to 01/18

Convergys (US Bank) Jacksonville, Fl

Call center PB1 Bilingual banking agent customer services for US Bank client dealing with most

aspect of the relationship of client to bank, overdrafts, credit card payments and fraud.



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