Kelly Craig
** ****** ******, ********, ** ***** 516-***-****, ************@***.***
SUMMARY OF QUALIFICATIONS
An in-depth knowledge of medical billing, insurance claims procedures and documents. Professional with over 10 years offering significant experience in self-directed positions requiring effective support, and administrative abilities.
Proven interpersonal, communications and multitasking skills. Adaptable team player recognized for willingness to learn and teach newly acquired skills.
Superior telephone, customer service skills with proven interpersonal skills with the ability to work within fast paced demanding settings.
An independent self-motivated professional with excellent research, and able to grow positive relationships with clients and colleagues at all organizational levels.
oComputer skills include: MS Word, Data Entry, Word Processing, Internet, 60 wpm
PROFESSIONAL EXPERIENCE
Medical Biller Winthrop University Hospital/NYU Langone, NY
Bethpage, NY September 1999 – January 2022
Maintained the special bill's lists, customers account, etc.
Follow-up on claims for payment
Responsible for answering the customers queries, complaints and problems, treated each person with respect and provided information
Set-up payment arrangements with customers
Processed patient's billing, statements, reimbursement claims, post transaction and data
Responsible for the maintenance of the records of the patients, billing instructions etc.
Cashier/Customer Service Caldor, NY
Freeport, NY October 1992 – October 1999
Assisted customers with purchase orders
Responsible for counting money in cash drawers to make sure the correction of amount
Performed a wide range of tasks that including handling phone calls, scheduling meetings, conference calls, processed incoming and outgoing mail
EDUCATION
Briar Cliff, Lynbrook, NY, 2005- 2006 Studied Marketing