Service Representative Customer

PROFESSIONAL

SUMMARY

‘SKILLS

WORK HISTORY

EDUCATION

@ Houston, TX 77008 2-713*******

* ***********@*****.***

© Dedicated Customer Service professional with knowledge of service

delivery and proven multitasking abilities. Committed to maintaining

professional relationships to increase profitability and drive business

results,

© listening, communicating,

teamwork, problem solving,

leadership, and organization

© CSR 06/2021 to 07/2022

Access2Care Houston, TX

* Quickly learned new skills and applied them to daily tasks,

improving efficiency and productivity.

* Worked flexible hours; night, weekend, and holiday shifts.

* Offered friendly and efficient service to customers, handled

challenging situations with ease

* Answered constant flow of customer calls with minimal wait

times.

* Assisted customers with setting appointments, special order

requests, and arranging merchandise pick-up.

© CUSTOMER SERVICE REPRESENTATIVE — 04/2020 to 02/2021

PLS Check Cashing Houston, TX

+ Answered customer telephone calls promptly to avoid on-hold

wait times.

* Performed check cashing for customers based on company

policies,

+ Worked extra shifts during busy periods and covered for call-in

‘employees to maintain service levels.

© Quickly and accurately counted drawers at start and end of

each shift.

© HS Diploma 05/2022

Eisenhower High School, Houston, TX

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