Marketa Jaynes

Management

Jackson, MS *****

adt6m6@r.postjobfree.com

+1-601-***-****

Authorized to work in the US for any employer

Work Experience

Store Manager

Dollar General - Pearl, MS

May 2022 to Present

I am responsible for the operation of my store and making sure that it is ran based on the policy of Dollar General.

Assistant Store Manager

Dollar General - Jackson, MS

January 2022 to Present

Key Holder

Dollar General - Jackson, MS

October 2021 to Present

Owner/Operator

WeRlicious Llc - Jackson, MS

March 2020 to Present

I make wholesale lip Glosses as well as wholesale empty tools that are needed for those whom make their own glosses

My business started in February of 2020 but I have own my business name since March of 2020. Assistant Store Manager

Family Dollar - Jackson, MS

May 2021 to October 2021

My job is to make sure that the store is ran properly with or without the present of the store manager. Customer Service Representative

Metro by T Mobile Authorized Retailer - Jackson, MS December 2020 to June 2021

My job consist of making sales promotions marketing as well as giving excellent customer service. Selling cellphones, counting inventory, making sales for commission pay, interacting with customers to assist with finding a phone and/ or fixing their phones if possible, opening and closing the store, keep the store clean and adhering to the procedures for covid-19 Package Handler

FedEx Ground - Pearl, MS

December 2019 to February 2020

Scanning, pre loading, sorting, using roll belt, computer knowledge Certified Nursing Assistant (CNA)

Pine Forest nursing and rehabilitation center - Jackson, MS February 2019 to October 2019

Certified Nursing Assistant

Pleasant Hills Community Living Center - Jackson, MS June 2018 to January 2019

CNA - Certified Nursing Assistant

Willow Creek Nursing and Rehab - Jackson, MS

November 2017 to May 2018

Assist my resident with their daily living arrangements Certfied Nursing Assistant

Brandon Court Nursing Home - Brandon, MS

October 2016 to November 2017

Providing my residents with the care that is needed Cake Decorator

Walmart - Pearl, MS

August 2016 to February 2017

Decorating cakes for customers and stocking..preparing the doughnuts Customer Service Associate

Walmart - Pearl, MS

August 2015 to November 2016

Handling critical issues as well as cash handling

Certified Nurse Assistant

Willow Creek Nursing and Rehabilitation - Byram, MS June 2016 to October 2016

Providing the care that is assigned in my residents care plan. Courier/Driver

Hackbarth Delivery - Richland, MS

February 2009 to July 2016

Delivering medication to various locations. Loading and unloading, recording data CNA - Certified Nursing Assistant

Brandon Court Nursing Home - Brandon, MS

November 2015 to January 2016

Certified Nursing Assistant

The Nichols Center - Madison, MS

April 2014 to December 2014

Responsibilities

Make sure that my resident's are treated with respect as well as taking vital signs; assisting them with their needs and providing them with their wants; recording their in and out-takes; giving/assiting with bathe's; ensuring privacy; recording their daily living Certified Nursing Assistant

MSH - Jackson, MS

February 2013 to July 2013

Assisting my residents with their everyday living as well as documenting their in and out-takes as well as doing vital signs. Respecting there privacy and being a excellent caregiver. Cashier / Customer Service

Wal-Mart - Pearl, MS

July 2006 to January 2010

customer service; stocking; housekeeping

Cashier

Captain Ds - Byram, MS

April 2004 to July 2006

Cook; housekeeping; customer service

Education

Associate in Associate Degree/Sociology/Social worker Hinds Community College - Raymond, MS

August 2013 to May 2014

Associate in Sociology

Holmes Community College - Ridgeland, MS

2014

GED

Jackson, MS

Skills

• Customer Service Representative (4 years)

• Customer Support

• CSR (2 years)

• RF Scanner (9 years)

• Materials Handling (6 years)

• Courier

• Materials Handling Experience (9 years)

• Manufacturing Experience (1 year)

• Microsoft Office

• Time Management

• Warehouse Experience (8 years)

• Pallet Jack (7 years)

• 5S

• Lean Manufacturing

• Merchandising (2 years)

• Packaging (3 years)

• Shipping & Receiving (6 years)

• Freight Experience (6 years)

• Order Picking (7 years)

• Home Care

• Lean

• Care plans (7 years)

• ERP Systems

• Planograms (1 year)

• Cosmetic (6 years)

• Administration and Business Operation (1 year)

• OSHA (7 years)

• Supply Chain

• Cake Decorating

• Customer service

• Leadership

• Store management

• Typing

• Supervising experience

• Retail management

• Inventory control

• Budgeting

• Sales management

• Recruiting

• Warehouse distribution

• Interviewing

• Cash handling

• Social media management

• Retail sales

• Management

• Hand tools (3 years)

• Pallet jack (9 years)

• Employment & labor law

• Schematics

• Microsoft Access

• Mentoring

• Telecommunication

• Enterprise sales

• B2B sales

• Human resources

• Negotiation

• Profit & Loss

• Guest services

• JavaScript

• Fraud

• Teaching

• Talent acquisition

• Business Development

• Warehouse supervisor experience

• Pricing

• Purchasing

• Forecasting

Links

http://www.werliciousllc.shop

Awards

Sales % to Plan

July 2022

106% in my district as a Store Manager at Dollar General. I was awarded a certificate. Top Overall Performance

July 2022

#1 in my district as a Store Manager at Dollar General. I was awarded with a certificate. Certifications and Licenses

Certified Nursing Assistant (CNA)

June 2013 to July 2021

Assessments

Call Center Customer Service — Proficient

October 2019

Applying customer service skills in a call center setting. Full results: Proficient

Room Attendant — Proficient

November 2019

Tendency to be dependable and come to work

Full results: Proficient

Customer Focus & Orientation — Proficient

November 2019

Responding to customer situations with sensitivity Full results: Proficient

Customer Focus & Orientation — Highly Proficient

October 2019

Responding to customer situations with sensitivity. Full results: Highly Proficient

Material Handler — Highly Proficient

October 2019

Assesses the tendencies that are important for success in warehouse roles. Full results: Highly Proficient

Sales: Influence & Negotiation — Proficient

November 2019

Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.

Full results: Proficient

Basic Computer Skills: PC — Proficient

November 2019

Measures a candidate's ability to perform basic computer operations, navigate a Windows OS, and troubleshoot common computer problems.

Full results: Proficient

Conscientiousness — Expert

October 2019

Tendency to be well-organized, rule-abiding, and hard-working. Full results: Expert

Workplace Safety — Familiar

August 2019

Following best practices to avoid accidents and injuries. Full results: Familiar

Customer Focus & Orientation — Highly Proficient

July 2019

Responding to customer situations with sensitivity. Full results: Highly Proficient

Nursing Aide Skills — Highly Proficient

May 2019

Measures a candidate’s ability to provide nursing aid to patients using knowledge of relevant equipment and procedures.

Full results: Highly Proficient

Reliability — Expert

May 2019

Measures a candidate's tendency to be dependable and come to work. Full results: Expert

Customer Service Skills — Familiar

May 2019

Measures a candidate's skill in evaluating approaches to customer service & satisfaction. Full results: Familiar

Customer Focus & Orientation — Completed

May 2019

Measures a candidate's ability to respond to customer situations with sensitivity. Full results: Completed

Management & Leadership Skills: Impact & Influence — Proficient July 2020

Choosing the most effective strategy to inspire and influence others to meet business objectives. Full results: Proficient

Customer Service — Proficient

March 2020

Identifying and resolving common customer issues

Full results: Proficient

Customer Focus & Orientation — Proficient

November 2019

Responding to customer situations with sensitivity Full results: Proficient

Warehouse Associate — Highly Proficient

March 2020

Assesses the tendencies that are important for success in warehouse roles Full results: Highly Proficient

Attention to Detail — Proficient

March 2020

Identifying differences in materials, following instructions, and detecting details among distracting information.

Full results: Proficient

Call Center Customer Service — Proficient

October 2019

Applying customer service skills in a call center setting. Full results: Proficient

Nursing Aide Skills — Expert

July 2020

Providing nursing aid to patients using knowledge of relevant equipment and procedures. Full results: Expert

Workplace Safety — Highly Proficient

July 2020

Using safe practices at work

Full results: Highly Proficient

Sales Skills — Proficient

November 2019

Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.

Full results: Proficient

Home Health Aide Skills — Highly Proficient

November 2020

Providing care to patients in a home setting

Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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