Scrum Master

Joy Yango.

Pearland, Texas ***** C: 609-***-**** ************@*****.***

Professional Summary

Certified Scrum Master with over 5 years of IT experience, in the area of agile project software development, leading teams and organizations in implementing software, using different agile frameworks to meet the robust market changes, with verifiable track records. I have a keen ability to understand and build complex systems while focusing on removing impediments from teams and delivering customer-centric products. I am an excellent servant-leader, with an expertise in motivational speaking, conflict resolution, team building, and interpersonal communication skills. In addition, my strong analytical/problem solving skill set makes me an expert at driving the adoption and enforcement of Scrum rules, removing impediments and fostering self-management.

Agile Frameworks: Scrum, SAFe, Kanban, TDD, Devops,

PM Tools: JIRA, Confluence, Azure DevOps, Rally, Slack, Sharepoint, MS Excel, MS Word, Outlook

Familiar Technologies:

Python,

Java,

MySQL

Technical Skills:

Excellent communication skills

Agile Coaching

Requirements analysis

IT Project planning and Project management

Facilitation and team building

Waterfall-to-Agile Migration

Servant Leadership

Team building & mentoring

Scope management

Continuous integration

Agile release process

Risk Management

SDLC

ALM

Performance Monitoring and Trend Analysis

Professional Experience

Medtronic, Humble Texas Feb 2019 – current

Role: Scrum Master

Work as a Scrum Master for Medtronic Cardiac Rhythm and Heart Failure (CRHF) RD teams developing various medical technologies and telehealth applications for cardiac patients across the world.

Facilitate all sprint ceremonies such as backlog refinement with POs and SMEs, sprint planning, daily standup calls, sprint reviews and sprint retrospectives to continuously inspect and adapt our scrum processes

Guide teams in the adoption of Agile software development practices (writing user stories, release schedules and integration planning, story estimation, velocity, and capacity planning)

Coach teams on Agile practices and provide necessary training to create positive mindset to Agile methodologies

Prepare and communicate sprint progress using burndown charts and team's velocity

Maintain transparency throughout project delivery via daily scrums, weekly meetings, status reporting, action items and meeting minutes

Communicate team progress and dependencies with other team leads during scrum of scrums

Implement agile development initiatives as well as providing process leadership across multiple parts of the organization

Ensure my teams are high performing and productive by team resolving conflicts, removing impediments and increasing team collaboration through effective communication techniques

SCRUM MASTER

Aetna, Arlington TX Jan 2017 – Dec 2019

●Facilitated and organized sprint planning, reviews,retrospectives and daily stand ups

●Focusing the team on sprint goals in the context of current release objectives

●Navigated and identified shared IT services required by the team in the delivery of its objectives

●Identified and removed impediments to delivery success through proactive management of external dependencies,medium to high complexity team,problem solving and the development of new solutions or approaches to ongoing challenges;has the authority to execute against new approaches and escalate issues through business and IT channels where necessary.

●Accountable for creating and maintaining the appropriate vehicles for open communication with the scrum team ( e.g Jira boards, confluence documentation, status reports) to create a safe and trusting environment. Encouraged self-organization, meaning that the team itself should remove issues wherever possible.

●Ensured that development teams are practicing the core Agile principles of collaboration, prioritization, team accountability and progress visibility.

●Initiated and facilitated release planning with the Product Owner and development team leaders.

●Conducted limited releases with select medical professionals and facilities to enable direct end user feedback on new features in advance of full release of new software.

Aspire Health

Team Lead/Charge Nurse Mar 2014– Nov 2017

Worked as team lead and preceptor for several Nurse Practitioners. Managing schedules, inservices, providing guidance and coaching towards safe practices.

Worked as an interdisciplinary team to coordinate optimal care, crisis anticipation and prevention.

Collaborated with PCP’s and supervising physicians to manage chronic illnesses such as DM II, HTN, HLD, CKD, COPD, CHF, ESRD, Cancer, Dementia, Depression and Anxiety, URI’s, acute symptom management.

Diagnosed and provided treatments for acute illnesses such as Pneumonia, common cold, Otitis, UTI’s, ear infections.

Ordered diagnostic tests, DME’s as indicated.

Developed and implemented treatment plan given patient’s goals of care and current conditions.

Educated patients and families about medication usage, side effects, illness progression, diet and nutrition, medical adherence, Advance Care Planning.

Guided patients and caregivers through difficult and complex treatment choices, Discuss Advance Care Planning, with patients and their families

ACHIEVEMENTS

Within 6 months of working with both companies I was able to help teams reduce the technical debt backlog, by introducing the practice of allocating 20% of teams capacity towards it.

Successfully introduced the concept of ongoing Demo, where Developers demoed as soon as the wrapped up a story. This helped reduced waste often encountered with rejected stories.

Introduced the concept mid sprint review where I conducted and assessed the teams commitment towards meeting sprint goals.

Education

University of Texas - Houston, TX Masters of Science -Nursing Management

Certifications

Professional Scrum Master (PSM 1)

Scrum.org

SAFe 5 Advanced Scrum Master (SASM)

Scaledagileframework.com

Languages

English: Fluent

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