Sales Manager Account Executive

CHARLES DALY

Pacheco, CA • 925-***-**** • ***********@*****.***

PASSIONATE SENIOR ACCOUNT EXECUTIVE

Director of Sales • Sales Manager • Account Executive • Business Development

Customer Prospecting • Sales Lifecycle Management • Sales Forecasting • Process Analysis

WORK EXPERIENCE

ShotSpotter, Fremont, CA 2011 - 2022

Sales Engineer

●Met client requirements by adding product value propositions with customized solutions.

●Oversaw company exhibition at trade show events: The International Association of Chiefs of Police (IACP) and The International Association of Campus Law Enforcement Administrators.

●Wrote content for formal proposals, FAQs, sole source justifications, and marketing collateral along with customer annual account reviews.

●Acquired gun crime data from customers and established gunshot detection coverage zones in communities most affected by gun violence using ESRI, ArcGIS, and Google Earth Pro.

●Offered ongoing support to the sales team in attaining collective goals.

●Cultivated and nurtured strong relationships with key stakeholders.

●Collaborated cross-functionally with engineering, operations, product management, research and development, and senior company managers to meet customer needs.

●Trained and mentored sales staff on securing the competitive position for company products and services in the market.

●Conducted sales process analysis to uncover technical issues and facilitate corrective actions.

Pleasant Hill Chamber of Commerce, Pleasant Hill, CA 2002 - 2011

Chief Executive Officer

●Maximized 200% membership by devising and deploying robust strategies.

●Generated $35,000 net annual revenue with annual attendance of over 10,000 attendees by leading the development of award-winning community jazz event.

●Increased event attendance by 30% by establishing an email marketing campaign.

●Improved revenue growth by implementing updated internal processes and technology.

●Revitalized website by integrating all social media and email marketing strategies.

●Streamlined processes by analyzing budget and cash flow and liaising with board members.

●Coordinated local government permit and licensing processes serving as trusted advisor.

●Improved small-scale businesses by conducting numerous community forums.

●Ensured effectiveness towards county government and change management objectives.

●Obtained Work Force Development Board grant to fund key shopping center marketing study.

Prior Experiences: Fremont Investment & Loan, Pipeline Manager; Chem-Free Restoration, Sales Manager

TECHNOLOGIES

Salesforce – ArcGIS – MS Office – Google Suite

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