Customer Service Project Manager

AW Angeline Whitehead

Cullman, AL ***** 256-***-**** *************@*****.***

PROFESSIONAL

SUMMARY

Friendly Head Cashier experienced in leading large teams with exceptional skill as trainer, team builder and project manager. Talented in accurately handling money, monitoring performance and resolving customer concerns in fast-paced environments.

SKILLS Team Leadership

Stocking and Replenishing

Cash Handling

Customer Relations

Shift Scheduling

Customer Service

Cooperative Attitude

Store Opening and Closing

Cash Register Operation

Inventory Stocking

New Hire Training

Credits and Refunds

Staff Assignments

Monetary Transactions

Front-End Support

Adaptability and Dependability

Front-End Supervision

Team Contribution

WORK HISTORY HEAD CASHIER 04/2020 to CURRENT

Lowes Home Improvment Cullman, AL

Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions. Performed store opening, closing and shift-change actions and kept accurate shift-change logs.

Assisted customers by answering questions and fulfilling requests. Educated employees on register use, merchandising and customer service.

Scheduling and Team building.

Responding and solving issues with Customers and Associates. Process and utilizes all store programs such as genesis, sterling, workspace, and Red Vest.

Keep Inventory, IRP and down stocking for front end is accurate and completed.

KEY HOLDER LEADER 08/2019 to 04/2020

Sav A Lot Cullman, AL

Trained team members in successful strategies to meet operational and sales targets.

Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.

Completed store opening and closing procedures.

Counted out cash drawers and balanced totals.

Restocked and Stocked shelves

Input of end of day and start of day sales.

FABRICATOR 03/2014 to 04/2018

Rehau Cullman, AL

Followed Operational Safety and Health Administration (OSHA) regulations to promote safe equipment operation and workplace safety. Used gauges, templates and other measuring devices to inspect production parts.

Performed quality checks to verify proper lengths, widths and painted finish discrepancies.

Aligned and verified positioning using measuring instruments to determine reference points and compute layout dimensions.

EDUCATION High School Diploma 05/1999

Cullman High School, Cullman, AL

Contact this candidate