Data Entry Customer Service
Resume:
YESENIA
PICAZO
***********@*****.***
San Antonio, TX 78252
Highly experienced builder coordinator, known for
exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. Self-motivated outside sales professional experienced in both technical and
non-technical, fast-paced team environments. Relationship building and closing expert.
PROFESSIONAL SUMMARY
Rew Materials - Builder Coorditnator/Inside Sales
Representative
San Antonio, TX • 07/2018 - Current
Chachos - Manager
San Antonio, United States • 01/2010 - 06/2018
WORK HISTORY
Answered customers' questions regarding products,
prices and availability.
•
• Managed friendly and professional customer interactions. Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
•
Determined needs, delivered solutions and overcame objections through consultative selling skills.
•
Developed strategic relationships with existing customers by learning preferences and managing regular
communications.
•
Emphasized product features based on analysis of
customers' needs.
•
Set up new accounts, established customer credit, and set up payment methods.
•
Established fair pricing structures and finalized contracts to complete purchase agreements with customers.
•
Accomplished multiple tasks within established
timeframes.
•
Onboarded new employees with training and new hire documentation.
•
• Cross-trained existing employees to maximize team SKILLS
Customer Service and
Assistance
•
• Regional Sales and Support
• Opportunity Identification
Verbal and Written
Communication
•
• Time Management
• Sales Presentation
• Data Entry
• Disciplinary Procedures
• Customer Service
• Reading Comprehension
• Phone and Email Etiquette
• Issue Resolution
• Payment Processing
Southwest High School
San Antonio, TX • 07/2018
GED
Univesidad Autonoma De
Mexico
Torreon, NM • 08/2008
TRABAJO SOCIAL : Social
EDUCATION
Studies Education agility and performance.
Maximized performance by monitoring daily activities and mentoring team members.
•
Spanish
Native or Bilingual
LANGUAGES
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