It Manager Information Architect

Timothy Stutt ***.*****@*****.*** +1-773-***-****

Chicago IL (have chromebook will travel; open to relocation)

HIGHLIGHTS

•Customer focus: 5+ years of experience with user facing digital analytics and reporting including A/B testing, SEO, and performance dashboards.

•Capability to assess people and situations clearly and honestly. Ability to work with a wide range of people in marketing and IT. Experience working with distributed workforce and hybrid remote teams.

•Drive for results: Quick learner able to adapt to changing situations. Comfortable interacting at all levels in an organization (from IC to VP level). Capable of operating effectively with a wide range of people and in a wide range of environments.

•Coaching others: Effectively works within existing processes and protocols to achieve outcomes without organizational transformation and with current team members.

•Planning and organizing: Managed projects and programs from end to end incorporating access controls, data lifecycle, data governance, storage and back-up, contingency rollover / disaster recovery, data destruction, vendor management, SLAs, reporting, compliance, and deprecation / decommissioning to project closeout.

•Initiating action: Capable of operating in an ambiguous situation and realizing business outcomes with minimal supervision.

•Knowledge of Cloud Platform Tools & Services In-depth expertise with modern analytics tools and techniques including data discovery, analytics, cloud technologies & low code / no code solutions.

•Knowledge of and experience with data architectures and technical analytic/data solutions for reporting applications.

•Ability to design and implement data governance standards and patterns to be re-used throughout the organization for repeatable reporting use cases.

•Experience working with marketing and growth teams on programs and projects.

•Experience in working with Agile and Lean methodologies in software and ecommerce site development.

•Ability to communicate effectively with IT and business team members on a global level and negotiate solutions and drive consensus across teams.

•Provides troubleshooting for technical and performance issues, and guidance to teams on technology and integration standards.

•Experience measuring organic and paid media content from an enterprise level, using Datorama, Tableau and similar tools.

•Experienced in all aspects of solution, end-to-end design, and integration oversight. Able to relate end-to-end business processes into solutions with a goal of simplifying the business process and improving the User Experience (UX).

•Well versed in solution options, user journeys, high-level end-to-end design flow, as well as contributing to function area-specific target architecture, transition architecture, and technology roadmap.

•Knowledge of AI and ML solutions, Google Cloud Platform, Google Analytics, Google Tag Manager, and API services and strategies relevant to analytics.

•Able to resolve gaps in current technical capabilities to meet customer requirements.

•Able to oversee internal reporting and creating decks/powerpoint for management as well as live dashboards.

•Project and Program Manager, can think big picture, be efficient, and improve outcomes day to day (Jira/Asana) and similar tools.

•Ability to estimate development effort and timelines and to manage multiple projects at a time. Excellent communication and documentation skills for scaling teams and processes in a growing business.

EXPERIENCE

PPL, Allentown, PA Master Data Manager (Contract C2C)

Sept 2022 - Dec. 2022

•Audit of Sharepoint and m365 corporate content for enterprise search.

•Review of security policy for operational requests and field work orders.

•Collaboration on taxonomy and data governance in Colibra and OpenText.

Sysco, Houston, TX Digital Marketing Manager (Contract W2) June 2022 to Sept. 2022

•Reporting on Paid, Owned, and Earned omni channel marketing campaigns for CRO.

•Google Analytics and Google Tag Manager, Salesforce, and Datorama environment with reporting weekly, monthly, and quarterly (WBR, MBR, QBR).

•Produced presentations and reporting deliverables for senior managers and ELT.

Palm Beach State College, Lake Worth, FL Program Analyst (W2)

Jul 2021 to Feb 2022

•Documented design patterns, processes, and best practices in course development. Produced data visualizations and stats.

•Created Proof of Concept (POC) documents using Microsoft tools to make structured documentation for users with open ended problems requiring critical thinking.

•Established interoperability of content for training and development of team members.

The College Board, New York, NY Content Architect for AP (W2)

Apr 2020 to Feb 2021

•Worked closely with business and product partners on customer solutions. Documented requirements, established use cases, created user stories, as well as wrote project plans, detailed proposals, and requirements (FRD/BRD).

•Developed next generation content digital to print systems. Ensured content quality and consistency and resolved issues for customers.

•Deep knowledge of middleware and services for integrating structured documents in XML, JSON, and other data formats.

•Collaborated with remote/offshore teams and technical staff in an Agile development environment.

fb.com, Menlo Park, CA Content Strategist (Contract W2)

May 2018 to Oct 2019

•Guided stakeholders to increase the business impact of classification and categorization systems, including ontologies. Interfaced with both the engineering and business side of product development.

•Led & facilitated sessions on analysis of user needs to prioritize automated tools implementations of predictive stats and models for business growth.

•Proven experience in enterprise grade AI/ML systems optimization.

•Collaborated on projects of web scale with complex scope and ambiguity.

•Enhanced coverage of the language domain for a product (search/SEO).

University of California (SF) Information Architect (contract C2C)

July 2016 to Feb 2018

•Partnered on Microservices and Containerization of services with Infrastructure Engineering team and Product Owners. Consulted with internal IT CISO on data privacy and security.

•Developed SOP and GAP Analysis, solution recommendations, and vendor evaluations for data and content management systems.

•Tested and ensured compliance to support secure research in computing environments. Evaluated software vendor products and tools in proofs of concept.

Splunk SignalFX, San Mateo, CA Systems Engineer (W2)

Apr 2015 to June 2016

•Provided pre-sales solutions support in demo and RFI, as well as writing RFPs.

•Defined complex workflows for enterprise marketing systems and processes.

•Worked directly with clients digital marketing and cloud operations.

Customer Success / Adobe Marketo Solution Architect (W2)

June 2013 to Mar 2015

•Developed a services business subscription for business marketers.

•Wrote software training curriculum materials and assessment.

•Collaborated with Sales and Professional Services to better serve customers.

PRIOR IT EXPERIENCE

WNS IT Manager 2008 to 2011

FRCDS IT Manager 2007 to 2008

Summit IT Manager 2006 to 2007

MRCSCS IT Manager 2004 to 2006

EDUCATION

Master of Information, University of California-Berkeley May 2013

Bachelor of Philosophy, Haverford University May 2000

Timothy Stutt ***.*****@*****.*** +1-773-***-****

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