Customer Care Driver

David Owona Balmoi

***E Mosholu Pkwy S, New York, NY 10458 Tel: 929-***-**** **********@*****.***

PROFILE

A passionate, resourceful, highly organized professional with over ten years’ experience in the service industry.

EDUCATION

Diploma in Legal Practice, Law Development Centre, Kampala-Uganda 2012

LLB, Makerere University, Kampala-Uganda 2010

EXPERIENCE

Advocate at JS Mayanja Nkangi & Co. Advocates, Kampala-Uganda

-Supervised a team of six attorneys and support staff.

- Grew the clientele of the firm through soliciting for new clients.

-Provided day-to-day administration and oversight of office operations

-Conducted staff meetings to follow up on deliverables to client needs and accessed need and support for the team to perform

-Oversaw the budget of the firm and cut down overheads by eliminating wastage of billable time and office resources.

-Mediated and settled over 10 matters with desired outcomes to the stakeholders.

-Negotiated, drafted and executed numerous contracts for the sale of goods and services.

-Carried on research for, pretrial and trial proceedings, and bids and procurement for both the firm and the clients

SKILLS- Good communication, Customer care, Team player, Adaptable to new requirements, Creative, Collaborative, Problem solver, Time manager, good work ethic, Positive attitude.

Good computer knowledge in MS office word, PowerPoint, email, internet

Good driving skill-Holder of a valid New York driving permit

INTERESTS

Reading, Research, Genealogy, World History, Sports

Contact this candidate