Steve Burden

***A Division St

Ansonia, CT *****

adt5vu@r.postjobfree.com l 239-***-****

EXPERIENCE:

U.S. Door Equipment Corp

Upscale Door Lifts

Oct 2021 – Jul 2022 Oxford, CT

Assembler I – assembling left and right carriages.

Promoted to Assembler II – Assembling mechanical carriages for Schindler. Using electric and neumatic hand tools and rivet guns.

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Charter Arms Firearms

July 2019 – Oct 2021 Shelton CT

Assembler of handguns.

Promoted to Grinding, Polishing, Ultrasonic cleaning tank. Sand blasting triggers, hammers.

Created Company videos weekly on YouTube. Maintained social media accounts, website catalog and blogs.

M Cubed Technologies

February 2018 – July 2019 Monroe CT

Machine Utility /Machinist

Operated electrical discharge machining (EDM Sinkers)

Trained on Jig Grinder 450 CPZ.

Created graphite composite parts for high end lasers.

Worked with gauges, micrometers, calipers and most indicators

Bonita Bay Community Association

Apr 2016 – Aug 2017 Bonita Springs, FL

Administrative Assistant / Call Center Supervisor

Customer Svc Inbound Call Center Supervisor.

Managed 2 employees. Conducted quarterly reviews.

Licensed FL State Security Patrol officer.

Trouble shoot resident website.

A single source Customer Service Center

for over 5,000 residents. Data entry utilizing Gate House software.

Performed IT desk help

Just Like Your Dog

Sept 2012 – Apr 2016 Estero, FL

Owner Operator - Artist.

Portrait painting of pets in oil on canvas.

Walgreens Stores

Apr 2011 – Oct 2012 Estero, FL

Photo Technician

Touch screen cashier

Inventory; Truck unloading, stocking shelves.

Warehouse maintenance. Stocking inventory. Pallet Jack.

Photo Technician.

Heavy Customer Service.

AWARDS: Received award for top suggestive salesman in the district 10 consecutive weeks.

Florida Power & Light

Apr 2003 – March 2011 Bonita Springs, FL

Administrative Assistant – Service planning & new construction dept... –

Data Entry; Process new accounts utilizing Storms Work Management software.

Dispatched FPL crews for customer requests and power outages.

Accounts Receivable.

Answered 8 phone line system. Routed calls to dept heads and facilitated appointments.

Daily input of Lee & Collier county electrical inspections to customer accounts.

Operation P.A.R Drug Rehabilitation Center

June 2001 – Apr 2003 Fort Myers FL

Front Office Manager Clinic servicing 250 patients daily

Patient Billing

Accounts Receivable

Collections.

8 line phone reception.

Schedule appointments for clinical staff.

Conduct and process new intake patients.

Heavy data entry. Daily maintenance of patient files in Excel spreadsheet.

Customer service.

*Received 2 ‘Silver Star’ awards for outstanding performance for both Sept & Nov 2001

Fritz Companies, Inc Licensed Logistics Brokers

1993 - 2001 New York/ New Jersey/Atlanta GA

Drawback Account Manager, Administration Asst. Servicing major importers and exporters.

Calculate and prepare drawback claims for importers and exporters.

Researching imported and exported purchases

Maintained up to date tariffs for all clients.

Submit claims to various U.S. Customs ports.

Traveled out of state on sales calls for Duty Drawback new business.

Extensive customer service. Approximate volume of monthly revenues of $150,000.

New York National Bank

1986 – 1989 Bronx, NY

Accounts Payable Clerk

Proof and Transit dept

Reconciliated Savings & Installment loans.

Paid bills utilizing Solomon software.

COMPUTER SKILLS

& SOFTWARE:

Macintosh OS9 MAC OSX, MS Windows 2000 and XP. MS Word, Excel, PowerPoint, Access, Outlook.

QuickBooks, Adobe Illustrator, Photoshop – Various mainframe programs.

EDUCATION:

High School of Art & Design – New York, New York 10022 – Major: Visual Communications Graduated Diploma

Edison Community College- Fort Myers, FL 2007 – Major: Computer Networking

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