Delilah King

** ****

Albany NY *****

Cell: 518-***-****

adt5vh@r.postjobfree.com

WORK EXPERIENCE

Memic Indemnity Company 1/2018-Present- Albany, NY

• Setting up new claims and assigning them to the appropriate adjuster

• Assisting with mailing, filing, preparing forms, letter generation and general office duties

• Pay bills and ensuring information is accurate and timely

• Maintains diary of files and follow up

• Issuing Reimbursement of mileage claimants submit travelling to doctor visits

• Responds to both internal and external customer questions and requests 1/2017- 12/2017-Albany, NY

Banking Support Specialist

● Assignment of NYS Medical only, Indemnity, and Report only claims to appropriate claim handlers

● Auditing and Calculating mileage reimbursement for injured workers traveling to doctor appts.

● Paying all medical and legal remittances

● Creating and mailing correspondence to injured workers and their counsel to obtain proper documentation Department of Health 2/2015-12/2016-Albany, NY

Administrative Assistant

● Provided coverage and claims information to members by phone

● Prepared claims for medical complaints and grievances in the system

● Updated appeal and fair hearing cases in database MVP Health Care 8/2014-1/2015-Schenectady, NY

Enrollment Specialist (Temp)

● Verified eligibility for all plans and completed updates of associated plans

● Processed and prepared new member enrollments.

● Verified and corrected member eligibility issues at least monthly.

● Communicated with members and doctors regarding benefit New York Health Options 1/2012-6/2014-Albany, NY

Medicaid Eligibility Specialist

● Conducted and processed Medicaid renewals by telephone and those received via mail or fax.

● Determined appropriate level of eligibility using established guidelines.

● Enrolled qualified members into Premium Assistant Program.

● Promoted to Grievance unit and worked with members on fair hearings to restore medical coverage Office of Temp Disability 2/2008-12/2011-Albany, NY Clerical Support

● Sorted and delivered mail to proper departments.

● Converted paper documents to electronic records

● Screened telephone calls and provided case information to clients

● Screened and processed disability paperwork into database Department of Motor Vehicles 1/2005-1/2008 –Albany, NY Data Entry Clerk

● Processed new license application

● Administered new driving permit exams

● Processed vehicle registration and renewals.

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