Data Entry Service Representative
Resume:
DM
Devin Moorer
Professional Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Self-motivated work ethic to perform effectively in independent or team environments.
Accomplishments
● Resolved product issue through consumer testing.
● Used Microsoft Excel to develop inventory tracking spreadsheets. Work History
Damon Davis - Virtual Assistant
Birmingham, AL
02/2019 - Current
Self Employed Services - Tutor
Birmingham, AL
03/2015 - 10/2020
Completed administrative tasks by performing business correspondence, transcription and data entry.
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Managed electronic and paper filing systems by updating paperwork, maintaining documents and accurately recording information.
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Executed travel arrangements by researching and booking flights and accommodations.
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Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
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Answered multi-line phone system and transferred callers to appropriate department or staff member.
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● Supported students with helpful study habits and exam strategies. adt5qe@r.postjobfree.com
Hoover, AL 35244
Skills
● Data Entry
● MS Office
● Self-Motivated
● Flexible and Adaptable
● Excellent Communication
● Multitasking Abilities
● Organization and Time Management
● Written Communication
● Interpersonal Communication
Education
Jefferson State Community College
Birmingham
Some College (No Degree): Psychology
06/2007
Jefferson State Community College
Birmingham, AL
GED
Sitel - Customer Service Representative
Birmingham, AL
10/2008 - 11/2011
● Provided homework assistance using specific curriculum and materials. Improved test scores by focusing on reading comprehension, math, and critical thinking skills through one-on-one tutoring sessions.
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Answered customer telephone calls promptly to avoid on-hold wait times.
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Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
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Communicated with vendors regarding backorder availability, future inventory and special orders.
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Exhibited high energy and professionalism when dealing with clients and staff.
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● Activated accounts for clients interested in new services. Assisted customers in identifying issues and explained solutions to restore service and functionality.
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Translated complex technical issues into digestible language for non- technical users.
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