Customer Service Data Entry

MICHAEL ANDRAOS

***** ****** ****** **********, **. 91325

Phone: 818-***-**** Email: **************@****.***

OBJECTIVE

To obtain a position as a Pharmacy Technician where I can use my previous customer service skills and ability to work in a team environment.

SKILLS

-Medical & Pharmaceutical Terminology

-Medicare & Medicaid Reimbursements

-Drug Calculations

-Decipher/translate prescriptions

-Aseptic technique

-Intravenous compounding

-Bilingual: English/Arabic written and orally, fairly spanish

-Pharmacy Practice Ethics

-Prescription Filling

-Medication Compounding

-Patient Care & Interaction

-Medication Inventory Management

-CPR certified

-OSHA,HIPPA Certified

-Cerner Etriby,Citrix

-Pioneer Rx

-Digital Rx

EDUCATION

Pharmacy Technician, Diploma

Everest College, Reseda, CA

February 2015

Pharmacy &Pharmaceutical pharmacy

University of Aleppo, Syria 2005-2010

High School Diploma

Syria, Aleppo American High School

EXPERIENCE

Pharmacy technician leader, Avita Pharmacy Arleta, CA

November 2016- present

Lead & train technicians on various Avita policies & maintain high scores specially regarding HIV patients.

Daily responsibilities include filling prescriptions, data entry upon receiving new prescriptions, insurance adjudication, enrolling patients in automatic refills & medication synchronization.

Maintain inventory to make sure BOH is up to date on a daily basis along with annual inventory.

Make decisions and solve problems, monitors processes and materials.

Great experience working with HIV drugs & dealing with HIV patients which requires exceptional and special treatment .

Customer Service, Smiley’s Market Panorama city, CA

May 2015-present

Managing business paperwork, filing daily& monthly reports

Pharmacy Technician Internship, AHF Pharmacy Los Angeles,,CA

Feb 2015 – Apr 2015

Getting to know about reading & typing prescription into system,filing & organizing prescriptions,making phone calls, inventory control,customer service .stocking.

Customer Service, Jason’s on Broadway Los Angeles, CA

May 2014- Feb 2015

Provided friendly customer service to help retain customers despite fierce competition in the industry

Demonstrated accuracy in cashiering, point of sale, cash handling and credit-card processing as well as balancing cash drawer to the penny

Pharmacy Technician, Samar Pharmacy Beirut, Lebanon

October 2011-May 2014

Experienced with engaging customers with quality service of beauty products as well as medications (prescribed and over the counter)

In charged of registering, processing customer charges, and end of daily report

Inventory control that involved monthly counts, and stocking of medication

Received written prescriptions or refill requests and verified that information is complete and accurate

Inputting of new medications into the database

Pharmacist, Jaatoul Pharmacy Aleppo, Syria

October 2010-September 2011

Prescribing non-prescription & over the counter medications.

Received written prescriptions or refill requests .

Inventory control & inputting of new medications into the database

Pharmacy technician, Jaatoul Pharmacy Aleppo, Syria

June 2008 – June 2010

Received refill requests, written prescription,inventory control, phone calls.

Contact this candidate