Data Entry Front Desk
Resume:
Kerri Layman
Auburn, CA *****
************@*****.***
Authorized to work in the US for any employer
Work Experience
General Manager
Heritage Hotel Group
November 2022 to Present
AMS
Speedway LLC - Grass Valley, CA
February 2022 to November 2022
Resident Manager
The inn at Truckee - Truckee, CA
February 2007 to January 2021
Managed Inn including all customer and staff based tasks; Managed business hours as well as on call after hours guest reservations including any and all property emergencies; Managed high volume lodging during peak seasons; Cross trained in all departments; Delegated tasks and daily duties; Responsible for problem/resolution solving with both guests and staff; Scheduling; Data entry; Telecommunications on a multi line system; Received and responded to emails, faxes, and phones in a professional and timely manner; Cash handling; Inventory management; Purchasing; Monitored and set room rates; Project management; Time management; Ensured quality and guest satisfaction. Education
High school diploma in General Studies
Sierra High School - Truckee, CA
June 1997
Skills
• Telecommunication
• Property Management (8 years)
• Microsoft Outlook
• Computer Networking
• Management (10+ years)
• Microsoft Excel
• Office Management
• Accounts Receivable
• Project Management
• Payroll
• Front desk
• Customer service
• Computer operation
• Business Management
• Purchasing
• Typing
• Office experience
• Microsoft Word
• Event Planning
• Research
• Merchandising
• Accounts Payable
• Interviewing
• Recruiting
• Conflict Management
• Negotiation
• Supervising experience
Languages
• English, Some Spanish - Fluent
Certifications and Licenses
Food Handler Certification
Additional Information
+7 years (2011-2018) as a property manager for Dr. Ian Van Zyl's single condo unit at Squaw Valley Ski Resort-Olympic Valley Ca.
+1 year (2018-2019) as an operations manager for A Step Above Luxury Home Care-Truckee Ca.
+3 years as a Cook 1 for Tahoe Forest Hospital-Truckee Ca.
+3 years+ Volunteering for Connie Stevens Wild Life Shelter-Homewood Ca.
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