Fatuma Maalim
ENTRY LEVAL
Phoenix, AZ *****
adt5ly@r.postjobfree.com
1. Data entry /customer service World global money transfer: 2019 /2020 Reliable,Energetic,and resourceful customer service professional over 2 years of experience resolving customer complaints and promoting conflicts resolution.
• Attention to details
Ability to cultivate key client relationships.
Experts in customer services
Hard working
Calm under pressure..data entry, specialist excel in words Microsoft prints scanning documents forms Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Customer Service
CPR SAVERS & FIRST AID SUPPLY - Tempe, AZ
June 2021 to June 2022
Resourceful leader with the ability to assess all issues with the customers,s need Create new shipping quotes for the customers process order’s maintain vendors account Email customers with their shipping quotes informations, do the VAS additional shipping for the sales quote use two excel monitors computers pick up customers call same time chatting with Silents any questions or concerns they may have for the shipping process or quotes. expert processing customers refunds or payment information
High motivated,with proven proficiencies with time management. Succeed with customer,s needs over 1 year experience. Calm under pressure
Customer Service
World money transfer tawakal express - Phoenix, AZ January 2020 to July 2021
Billing enquiries for customers
Processing refunds and transactions
Send emails to the customers for transcripts updates Helps and guide the application process payment transfer payment. Education
High school
Skills
• High school diploma understand and speak English
• High school diploma understand and speak English (2 years)
• Customer service
• Customer service (2 years)
• Data entry, excel Microsoft scanning documents prints typing, (2 years)
• Words in excel (2 years)
Languages
• Swahil, English,Hindu - Fluent