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Service Representative Assistant Manager

Location:
Amarillo, TX
Posted:
December 20, 2022

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Resume:

**** ******** *****

Amarillo, Texas *****

806-***-****

adt5l8@r.postjobfree.com

William S. Pate Jr.

SKILLS

With 18+ years in the restaurant business as management, I have become proficient in time management, computer and organizational skills. I have found it beneficial to stay updated on computers, problem solving and leadership skills as well as ways to keep team members motivated. EXPERIENCE

Big Texan Steak Ranch, Amarillo, Texas - Manager

March 14, 2022 - Present

● Performed multiple daily walk-throughs to ensure the restaurant dining area met guidelines for cleanliness and table turnover.

● Organized the schedule for employees, successfully reducing turnover.

● Taught other managers training and compliance procedures.

● Carried out all operational activities as assigned by restaurant owners. JBS, Cactus, Texas - Management Support

March 29 2021 - March 11, 2022

● Responsible for running the label machine.

● Inspecting any and all products that are coming to it. Hilmar Cheese Company, Dalhart, Texas — Vat Operator June 03 2019 - March 26 2021

● Started as a Packing Operator, responsible for packing and shipping the cheese.

● Promoted to Vat Operator with responsibilities such as, ensuring and following all procedures of the day on assigned equipment.

● Troubleshooting and communicating any plant issues to appropriate leaders.

● Help coach and train team mates.

● Participate in food safety and sanitation by executing the food and sanitation guidelines and policies.

● Hold myself and teammates accountable for safety and company culture. Toot-N-Totum, Amarillo, Texas — Store Manager

August 2015 - May 2019

● Started as Guest Service Representative, promoted to Assistant Store Manager after 90 Days. Within the next three months, I became Manager of my own store.

● Duties included maintaining cash control, scheduling, merchandise ordering, inventory, labor and cost control.

● Receiving vendors and being vigilant with my Profit and Loss.

● Keeping turnover low and managing my budgeted hours on labor. Huddle House Restaurant, Elk City, Oklahoma — General Manager November 2012 - July 2015

● Began as a line cook, advanced to General Manager in May of 2013.

● Responsible for all front and back of the house operations.

● Inventory, invoices, cost control, employee hiring and training. Flying J/Dennys, Sayre, Oklahoma — Assistant Manager July 2007 - November 2012

● Started my career at Flying J in Waco, TX. Moved to Sayre, OK to take the position as Back of the House Assistant Manager.

● I have worked all positions such as line cook, food prep, server and host.

● Responsibilities included all back of the house operations and filling in front of the house. Food and cost control, inventory, and managing the fast food area.

EDUCATION

TEXAS STATE TECHNICAL COLLEGE, Waco, TX — Associate of Computer Maintenance and Networking.

McLennan Community College, Waco, TX — Associate of Applied Science.

Skills

Detail-oriented

Excellent communication skills

Highly organized

Leadership

Marketing strategist

Servsafe Certified



Contact this candidate