Center Representative Call
Resume:
Yvione Smith
Camden NJ *****
adt5iw@r.postjobfree.com
OBJECTIVE: To join an organization where I can utilize my customer services skills, my ability to work in a team setting. I pride myself on being efficient, effective and goal oriented to ensure all objectives are met for the success of any organization.
EDUCATION:
Prism Career InstituteCherry Hill, NJ 4/1/2019- unfinished
~Licensed Practical Nurse -(unfinished)
~CPR and First Aid Certified
~Brimm Medical Arts H.S Camden, NJ 2013-2017
RELATED SKILLS:
Oxygen TherapyTracheostomy Care Vital Signs
Wound and Burn Care Nasopharyngeal & Oral Suctioning Intravenous Therapy
Application of Dressings Insertion of Catheters Specimen Collections
Medication Administration Injections & ImmunizationsPediatric & Geriatric Care Psychiatric Basic CareLabor & Delivery Observation Care Plan Development Evaluate and Record I & O Levels Head-To-Toe Assessment
EMPLOYMENT
Teleperformance (
January 2021- November 2022
Recruiter
●Talent acquisition techniques
●Candidate screening and assessment
●Knowledge of employment law and practices
●Screens applications and selects qualified candidates.
●Schedules Interviews;oversees preparation of interview questions and other hiring and selection materials.
●Assists with the interview process, attending and conducting interviews with managers, directors, and other stakeholders.
Health partners plans
(Temp) march 2022 -May 2022
Call center representative
●Obtain borrower information via phone
●Collecting data and entering it into computer and paper applications simultaneously
Financial Freedom Mortgage
January 2020- January 2021
Call center representative
●Obtain borrower information via phone
●Collecting data and entering it into computer and paper applications simultaneously
Conduent Cherry Hill, NJ October 2018- November 2018
Call Center Rep. (Temp)
●Obtain client information with accuracy by conducting telephone interviews.
●Daily enroll up to 70 clients into insurance data base.
●Determine eligibility of coverage through information gathered from clients.
●Confirm pricing and insurance with client to ensure customer satisfaction.
Cooper Hospital Camden, NJ February 2018 – August 2018
Housekeeper
●Clean and sanitize patient rooms and hallways.
●Dispose of chemical waste following guidelines in accordance with Hazmat procedures.
●Report any unsafe or potential hazards in rooms when noted.
Contact this candidate