Sandra Liles

Rocky Mount, NC

adt5ex@r.postjobfree.com

+1-252-***-****

Friendly customer service representative adept at working in diverse customer service environments. Highly motivated with experience in fast-paced, team-based environments. Driven and proven successful at achieving established targets and team goals. Personable and professional communicator.

Authorized to work in the US for any employer

Work Experience

Home Health Care Aide

Amada Senior Care - Rocky Mount, NC

June 2019 to Present

Assist clients in everyday life & activities, medication reminders, running errands, taking clients to appointments or on errands, light housekeeping, meal planning & preparation, bathing, dressing, personal hygiene, home therapy, companionship.

Customer Service Representative

Friendly Check Cashing - Rocky Mount, NC

February 2017 to June 2019

Customer service, check cashing, money orders, bill payments, loan applications, renewals and payments, Western Union, AML compliance training (state & federal), running and balancing cash drawer and vault, opening and/or closing store, help reach store goals and personal goals Customer Service Representative

Speedway LLC - Rocky Mount, NC

June 2016 to April 2017

Customer service, assisting customers with transactions, running and balancing cash drawer, money orders, stock placement, cleaning store daily, help reach store and personal goals, Safety Captain. Customer Service Representative

Tape City Inc - Rocky Mount, NC

March 2005 to February 2014

Customer service, placed orders, stock placement, cleaning store daily, running and balancing cash drawer and debit machine

Personal Assistant for Insurance Agent

MetLife Insurance - Rocky Mount, NC

August 1992 to September 1996

Contacted existing customers, scheduled appointments for agent, answering phone calls/taking messages for agent, help reach goals.

Education

High school or equivalent in general, business, office Northern Nash High School - Rocky Mount, NC

September 1984 to June 1987

General

Northern Nash High School

Skills

• Customer Service (10+ years)

• Customer Care

• Customer Support (10+ years)

• CSR (10+ years)

• Call Center

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