Customer Service Support Specialist

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**/**** - **/****

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YVETTE SAULSBURY

*** ***** **** ***. * Rochester, N.Y. 14616

585-***-**** ********@*****.***

Objective

Accommodating Customer Support Specialist with documented history of exceeding customer and patron expectations. Calm, and composed in stressful situations with successful record of reducing customer dissatisfaction through acknowledgement decisive communication and focused solutions.

Experience

Maximum Healthcare/ Committed Healthcare Services

Private Homecare Services

Assisted Patient by providing personal services such as bathing, dressing, and grooming.

Also, provided personal services such as bathing, dressing, and grooming. Maintained clean, and well-organized environment for client's happiness and safety. JcPenney

Customer Service Specialist

Supported Customer Service goals, and enhanced relations through friendly, knowledgeable, and positive communication.

Delivered fast, friendly, knowledgeable service for routine questions, and service complaints.

Assisted customers with making payments, or establishing payment plans to bring accounts current.

Education

John Marshall High school

General Studies

12

University of Phoenix

Business

Skills

Provide Excellent Customer Service Learning and Adaptability skills Provide communication, problem solving, and teamwork Flexible schedule

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