Postal Service Administrative Assistant

FRENCH MADISON

PROFESSIONAL PROFILE

Customer service oriented professional able to coordinate workflows and communicate effectively with co-workers, patients, and staff. Follows policies, procedures, and guidelines to ensure quality. Maintains and safeguards patient privacy and confidentiality.

Fluent in American Sign Language (ASL).

Able to work in a deadline-driven environment and meet company guidelines for productivity and quality.

Function independently with minimal direction and guidance.

Microsoft Office Applications / MS Excel MS Word MS PowerPoint Typing Speed: 55 WPM. KEY QUALIFICATIONS

Medical Administrative Assistant Medical Terminology Medical Transcription Patient Processing Patient Registration Medical Records Management Check In Check Out Data Entry Release of Information HIPAA Compliance Medical Laws & Ethics CMS 1500 Claim Form Billing Cycle Claims Appeal Process Medical Billing Knowledge Third Party Billing Medicare Medicaid HMO PPO Basic Coding Skills for ICD-10 & CPT Insurance Verification Anatomy & Physiology EDUCATION & ADDITIONAL TRAINING

Ultimate Medical Academy Associate of Science Degree / Health Sciences – Medical Administrative Assistant, 2020 ECPI University Phlebotomy Course, 2016

Penn Foster Career School Certificate of Completion – Veterinary Assistant, 2009 WORK EXPERIENCE

Labcorp – Richmond, VA 08/2021 – Present

Specimen Accessioner

Verify accuracy of client and specimen details and examine specimens for adequacy and appropriateness.

Capture client and specimen data electronically, sanitize surfaces, and label and number specimens.

Prepare aliquots, centrifuge samples, dispose of specimens more than 7 days old, and adhere to HIPAA laws. Sabra Dipping Company – Colonial Heights, VA 08/2019 –12/2020 Sanitation / Package Associate

Collected garbage for transport and disposal, sanitized work areas, and achieved safety, quality, and production goals.

Staged packaging material, performed inspections, applied case labels, and operated forklifts and conveyor belts.

Communicated via handheld radios, participated in improvements, and interacted with coworkers professionally. Walmart – Colonial Heights, VA 06/2015 – 04/2016

Retail Stocker

Responsible for stocking shelves or organizing products so customers could find merchandise quickly.

Replenished floor stock quickly and efficiently and trained new hires.

Maintained the stock room, keeping it clean and organized. United States Postal Service (USPS) – DeWitt, VA 10/2011 – 01/2017 Rural Carrier Associate

Delivered mail in all its forms to homes and businesses in cities, towns, and rural areas.

Traveled a directed route to deliver mail and collect mail that consumers and businesses wanted to send.

Answered customer questions regarding the postal service and regulations. Volunteer experience includes 1 month as a Veterinary Assistant at Paws and Claws Vet in Petersburg, VA Helped technicians prepare for surgeries, monitored animals’ general well-being, and documented services provided

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