Record Specialist Data Entry
Resume:
Sarah Reynolds
Edgewood, MD *****
**************@*****.***
OBJECTIVE
Medical assistant with 9+ years of experience providing quality care to a wide variety of patients with an additional 5 years of experience in customer service roles as well as administrative duties. Possess a master’s degree in applied health physiology. Seeking to leverage my education and experience to seek a new challenging position.
Key Skill Strengths Include:
•Work Ethic
•Organizational Skills
•Microsoft Office Applications including Excel, Word, Outlook
•Strong Communication (verbal, written, and interpersonal) skills
•Multitasking
•Handling pressure situations
•Willingness to learn
•Ability to work independently and in a group
•Empathetic with others
EXPERIENCE
Liveops –
Customer Service Representative November 2021- Present
Independent agent representing medical companies to assist customers to order at home tests, document insurance and schedule specimen pickups. Review customer records to assist in resolving customer’s result inquiries. Forward records to the correct department to further assist the customer with their issue or concern. Document all customer interactions. Also worked as independent contractor with a non-profit company that assisted customers with financial assistance for medical products.
Phone Skills
Data Entry
Microsoft Office and Outlook
Multitasking and use of multiple computer screens
Tinney Family Medicine – Bel Air, MD
Medical Assistant July 2011- August 2020
Serviced over 2000+ patients as the primary medical assistant for the medical practice. Recorded accurate information in patient’s records as references for the doctor and insurance companies. Handled administrative duties as well at the front desk. Responsibilities included:
Measuring and recording vital signs
Administering vaccines
Maintaining medical and office inventory
Answering phones
Scheduling patient appointments
Data entry
Conducting follow-up on test results
Assisting doctor with children’s exams, as needed
Cleaning exam rooms
Macky’s Bayside Bar and Grill – Ocean City, MD
Waitress April 2007- September 2010
Provided customer services including taking orders and serving both food and beverages. Ensured guests were provided the best possible service experience. Maintained a clean and safe work environment. Responsibilities included, but not limited to:
Customer service – Ensuring all guests felt welcome
Adhering to timing standards for all products and services
Maintaining knowledge of all menu and beverage (including liquor) items
Applying positive suggestive sales approach to guest(s)
Handling and processing of payments
EDUCATION
Salisbury University: Sep 2004 – Dec 2010
Salisbury, MD
Bachelors of Science in Exercise Science 2008
Masters of Science in Applied Health Physiology 2010
MedCerts School (Online) Nov 2020 – Mar 2021
Electronic Health Records and
Reimbursement Specialist Course 2021
CERTIFICATES
Basic Life Support (AC-297*-********) Aug 2021
Certified Electronic Health Record Specialist (B5N4J9H6) Nov 2021
REFERENCES
Personal and professional available upon request
Contact this candidate