Web Sphere Java Developer

SHILPA GANJALAGUNTE DODDEERANNA

(PEGA Developer)

Phone: 469-***-****

Email:*****@******************.***

PROFESSIONAL SUMMARY:

»Around 8 years of IT experience in PEGA PRPC BPM tool, and related technologies in various domains.

»Experience in various versions of PEGA PRPC like 5.x, 6.x,7.x,8.x.

»Experience in complete PEGA implementation cycle, including business process modeling, tool installation, development, testing, and deployment and Clear understanding of using Clipboard, Tracer and SMA for debugging, PAL for performance analysis and Preflight tool to check application Guardrails Compliance.

»Expertise in developing Pega PRPC applications using Activities, Flows, Decision rules, Declarative rules, Harness, Sections, Validation rules, and Out of Box Reports.

»Experienced in developing Work Flow, Rule based Business Process Management applications on Pega Rules Process Commander (PRPC).

»Extensive knowledge in Design, Development, Migration and Deployment of PRPC and based applications.

»Designed PRPC flows (Rule - Obj-Flow), Assignments, Utilities, Decision, Spin-off, Split-Join shapes.

»Expertise in creating Business Rule Engine, Business Process Management Application for PEGA Rules Process Commander (PRPC) and Developed High Level Class structure and Developed Workflows in PEGA PRPC.

»Experience in designing class structure, workflows and Rule set management in PEGA PRPC and Strong knowledge in implementing various PRPC components like Decision tables, Decision Maps, Declarative expressions, Constraints, and Indexes etc.

»Experience in developing applications using Service Oriented Architecture (SOA) such as Web Services (SOAP) and has Exposure in PEGA CPM Framework.

»Experience in troubleshooting & performance tuning of PRPC applications using Clipboard, Tracer and Performance Analyzer (PAL).

»Excellent experience in implementing the Activities, Flow Rules, Flow Actions, Collections, Libraries, Declarative Rules, Privileges and Service level rules.

»Used Connectors like SOAP, SQL, Java and service like SOAP and File Listeners to integrate PRPC with external systems.

»Versatile in using various Smart Shapes like Assignment, Utility, Fork, Connector, Split-join, Split-For Each, Decision, Ticket etc.

»Enhanced the most complex functionalities by creating the Properties and Data models for the classes.

»Designed simple and complex User Interfaces using Harness, Section, Fragment and HTML Property rules for easy navigation, entering, updating, and reviewing for users.

»Created Activities which contains core business logic.

»Experience with Web Scripting Languages: XML, CSS, JavaScript and HTML.

»Proficiency in developing Web applications using JSP, Servlets, Java Beans, XML, JDBC, JavaScript and HTML.

»Created Decision rules like Decision tables, Decision tree, When Condition, Map Value, Declarative Expressions, and Constraints etc. as per the requirements.

»Created Agents and Declare Pages which are used to automate business processes.

»Experience in creating List View and Summary View custom reports for monitoring business activities.

»Implemented File Listeners, Service Packages, and Import Wizards.

»Testing and Debugging the Applications using the PRPC tools like Tracer, Clipboard and Rules Inspector.

CERTIFICATIONS:

»PEGA Certified System Architect (CSA)

PROFESSIONAL SKILLS:

BPM Product

PEGA Rules Process Commander V7.1.6, V6.1, V6.3, V5.5, V5.4, V5.3, V5.1.

PRPC Skill Set

File Listener, SOAP Services, MQ Listener, SQL and SOAP Connectors, Class Design, Security and UI

Frameworks

Smart Dispute, Smart Investigate, Struts, spring

Methodologies

Rational Unified Process(RUP), Waterfall, Six Sigma,CMM, SCRUM, Agile.

Bug Tracking / Version Control

Jira, Mercury, Tortoise SVN, Clear case, HP Quality Center.

Modeling

Rational Rose, MS Visio, Enterprise Architect.

Programming Languages

C, C#, Core Java, J2EE, Web services.

Web Technologies

XHTML, XML, Java script, Ajax, J2EE, Adobe Flex.

Databases

Oracle DB2, My SQL, SQL Server.

Web Servers

BEA Web Logic 8.x, IBM Web Sphere 6.x, Apache Tomcat, Jboss.

Other Tools / Technologies

Nexus, SharePoint, Adobe Photoshop, Live cycle designer ES, Selenium HQ, Eclipse, QTP, MS Office Suite, MS Project.

PROFESSIONAL EXPERIENCE:

Sr. PEGA Developer June 2021– Current

Virtusa, New Jersey, USA

Leading global insurance provider in over 160 countries and jurisdictions. Over time, different regions and country operations have developed their own operations and systems infrastructures, including numerous disparate claims systems. Chartis developed a Global Claims Value Proposition: to “Deliver the Firm and enhance customer service by creating an efficient AIG-centric, transportable, virtual, and flexible model for handling claims.” The value proposition created a need for common processes, common data, and a common and scalable platform -- which resulted in the implementation of OneClaim.

OneClaim positions Chartis for efficient growth by providing a flexible end-to-end solution on a single global platform.

Responsibilities:

»Analyze the requirements.

»Developing various components of the application using PRPC 6.2.

»Application and Class Design (Rule Sets, Work-Classes, Data-Classes)

»Developed Business Process, Activities, Decision rules and data tables.

»Developed Connectors and Integration Services (Creating Rule-Service-SOAP, Rule-Connect-Soap, Rule-Connect-SQL to integrate external systems)

»Creating Constraints (Rule-Declare-Constraint), Expressions (Rule-Declare-Expression) for validation and auto-completion.

»Decision Rules (Decision Trees, Decision Tables, Decision Maps, When conditions)

»Activity and property creation (Rule-Obj-Activity, Rule-Obj-Property)

»Document and execute the Unit test cases.

»Code review.

»Attend requirements sessions and reviews

»Support UAT and Fix UAT defects

Environment: Pega PRPC V6.2, Web Sphere, Oracle 11g

Sr. PEGA Developer April 2020-April 2021

General Motors, Detroit, Michigan, USA

Responsibilities:

»Created Application profile and executed Application Accelerator using Pega DCO tools and assisted in creating use cases and HLD documentation.

»Used Dynamic layouts, Grid layouts, enhanced UI controls, sections, skins and designed portals to display the parsed files on the dashboard.

»Effective in debugging, tracing of rules Tracer, clipboard and PAL for performance analysis.

»Implementation of Decision tables, Decision Maps and Declarative expressions.

»Strictly adhere to the PRPC guard rails as defined by PEGA systems Inc.

»Designed and implemented user interfaces using Sections, Harness and HTML stream rules.

»Developed application specific integration tasks to intake loan and case details for bankruptcy cases from iSeries using MQ.

»Exposure in Configuration of Agents, JMS MDB listeners, Service and parse rules to intake data from iSeries, receive and process feedback on PPFNs received from attorneys using LPS application.

»Responsible for creation of rule set designing, class structure and rule-resolution designing

»Created Data classes and DB tables for integrating with external systems.

»Designing the SQL connector to get data from the external database.

»Participated in creation of application specific Class structure and Rule set structure.

»Created Draft Flows, mockup screens in Pega for business demo and LLD documentation.

»Created Process Flows, Activities, Decision Rules, and UI Rules.

»Created nightly agent for creation of operator ids in the application.

»Involved in monitoring of DataStage & AutoSys jobs and PEGA agents.

»Worked on implementation and integration of multiple external systems with REST connectors.

»Worked on Debugging tools Tracer, Clipboard, PAL and Rule Inspector.

»Worked on SMA, SLA and User Interface Rules.

»Involved in Creation of validation rules like property validation, object validation to implement business logic validation.

»Worked with Pega Systems in solving some of the OOTB issues.

»Identified reporting requirements to general business functionality, non-functionality needs and required data attributes for BPM specific workflows.

»Prepared Role Based Access group for the Pega Workflow team and provided security based roles and privileges at operator level.

»Creation of Rules for Validation, Integration rules like Rule-Connect-SQL using methods like RDB save, RDB Open, RDB list, Creation of Work Objects, assigning to Operators.

»Developed SOAP Services to provide service to external systems.

»Responsible for creation and updates of activities, flows, workbaskets to intake PPFN eligible cases, create cases and assign for BAC user review in case of exception as per business requirements.

»Responsible to create eForm file, eForm map rules to generate PDF of the PPFN work object and refer the PDF to attorney.

»Created the flows and UI - flow actions, section, harness and controls to allow BAC user to perform different tasks of including/excluding a fee on PPFN, approve or stop a PPFN, Create a manual PPFNs etc.

»Utilized Harness, Sections, Layouts, Flows, Flow Actions, When rules and activities.

»Developed business rules in PPFN Pega application to identify PPFN eligible loans using activities, decision rules.

»Participated extensively in designing application security which involves setting up Access groups, Access Roles, Operators, Application ID, Work groups, Work basket and SLA rules.

Environment: Pega PRPC V6.2, Web Sphere, MS Visio 2007, Oracle 11g

Pega Developer Jun 2018 to Oct 2019

First Data Corporation – Marietta, GA, USA

Responsibilities:

»Troubleshoot technical problems and conducted analyses for efficient program/ application solutions which support client business processes and functional requirements

»Involved in Integration - connecting to systems internally and external to the organization.

»Implemented various PRPC components like Decision tables, Decision trees, Declarative expressions, and Constraints etc

»Prepared high level design document from requirements

»Created appropriate correspondence rules to facilities the business process

»Declarative rules to support declarative programming as part of the BRE initiative.

»Created activities, SLA Agent rules, steps and File listeners.

»Implemented various SLA rules, File listeners and Agent activities to meet the business requirements

»Involved in building reports using List view and Summary view rules

»Migrated data instances and rule sets from development to QA, UAT and performance environment

»Experience in using the PRPC tools like tracer, clipboard, PAL, Application explorer, application profiler

»Implemented many Enhancement Change Requests (CR’s) within the Project.

»Handling and communicating with business and understanding the problems from business perspective rather than as a developer perspective

Environment: PRPC 7.2, Oracle Weblogic11g, Jenkins, SOAP UI, Oracle SQL developer.

Pega Consultant Jan 2017 to May 2018

Ryder System Inc., Miami, FL, USA

Responsibilities:

»Involved in supporting the whole RPM application from front-end to back-end using PEGA 5.5 and oracle Pl/Sql.

»Creation of activities for implementing core business logic.

»Created validation rules to implement business logic validation.

»Involved in creating integration rules like Rule-Connect-SQL using methods like RDB Save, RDB Open like fetching the data required and updating customer information.

»Involved in Bug Fixing Activities with Lead and System Architects for Harness, Declare Expressions and When Rules. Developed all the business rules for the Pega implementation.

»Designed Class Structures, Workflows and Rule sets for case creation, case assignment and case resolve.

»Implementation of Decision tables, Decision Maps and Declarative expressions.

»Designed and implemented complex user interfaces using Sections, Harness and HTML stream rules.

»Worked on DB mapping, remote database connection, and other DB related operations.

»Implemented various PRPC components like Decision tables, Decision Maps, Declarative expressions, Constraints, and Indexes etc.

»Created Decision Rules and Declarative Expressions as per the requirements Worked on the UI components, Class Hierarchy, Declare Expressions and decision Rules.

»Designed and developed the User interface for the application by creating the harness and section rules

»Query Tuning, optimization and performance tuning for optimum reporting performance capabilities.

»Prepared the Functional Specification and the Technical Specification Document.

»Creating UNIX shell based driver scripts for complete automation of the end to end process.

»Application Maintenance and Production support.

»Enhancement of the existing application

»Developing Stored Procedures, Triggers and Functions using oracle databases using Oracle Pl/sql.

»Reporting the project status to the client in a timely manner.

»Design and document database models, using Erwin modeling tools

»Share technical knowledge with the team and contribute on their deliveries.

Environment: Pega PRPC 5.5, Pl/SQL, SQL, UNIX scripting, XML, SOAP, Web Services, Dot. Net and XSD.

Java Developer Aug 2014 – Nov 2016

Indus Infotech, India

Responsibilities:

»Involved in the Analysis, System study and Designing of the project.

»Developed front-end screens with HTML, DHTML, CSS, Java Script, and JSP’s. Extensively done client-side validations using JavaScript and developed the required Servlets.

»Coded and build scripts to build and deploy the application on Apache Tomcat Servlet container.

»As a Developer, Coordinate with onsite team and client in understanding the business process and requirement understanding.

»Involved in architecture design, analysis and development of employee-to-business E2B portal.

»Implemented Verity Search and advanced caching methodologies in client and server-side scripting (Java Script) for high performance.

»Development of the Sequence diagrams in UML using Rational Rose.

»Involved in complete life cycle of software development including designing, developing, testing, and deployment of application.

»Developed Session Beans for JSP clients.

»J2EE Architecture was a combination of Apache Struts implementing MVC model.

»Involved in design and development of three-tier architecture.

»Developed remote accessing to customers’ requirements.

»Modelled EJBs and other classes using Rational Rose.

»Designed data flow system, divided data flow to modules, defined function and interface.

»Developed procedures and functions, user interfaces and error handles for bookkeeping and RMB transaction modules (SQL), writing user manual and training users.

»Developed stored procedures, triggers, functions and database tables in Oracle database.

»Participated in Code Review and Quality Assurance.

»Used JDBC, Application Server provided transaction API for accessing data from the Oracle using Confidential statements

»Preparation and review of Unit Test Plan, Unit Testing, Test Results review and other quality related work.

Environment: JDK 1.2, NetBeans, Apache Tomcat Server 3.0, Oracle 9i, Servlet 2.2.

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