Technical Support Associate

Ali Aldulaimi

**** ***** **, ************, **, **660 512-***-**** adt58m@r.postjobfree.com

US Citizen

EDUCATION (100% Self-Financed)

Bachelor of Science in Industrial Engineering May 2020

Ingram School of Engineering – ABET Accredited Program

Texas State University – San Marcos, Texas

Minor in Mathematics

GPA: 3.04

Associate Degrees

Engineering Associate Degree Austin Community College) Dec 2020

General Study Associate Degree (Austin Community College) May 2020

RELEVENT COURSEWORK

Design of Experiments

Quality Engineering

Operations Research

Circuit

Probabilistic Operation Research

Engineering Methods and Ergonomic

TECHNICAL SKILLS AND CERTIFICATIONS

Computer - Microsoft Word, Excel, and PowerPoint, Minitab, C++, Gourbi

Skills – Communication, Project planning, Problem Solving, led, management, soldering, de-soldering

WORK EXPERIENCE

VXI Global Solution, Austin, Texas November 2021/ Present

Technical Support for Oculus/ Portal devices.

Gather logs, and diagnose issue

Assist Customers via call, email, and chat

PROJECTS

Traffic light project

Design and use breadboard to turn on traffic light

Paper Airplane

Design paper airplane to glid into air for longer distance

Applied quality into the plane to give high performance

Use Minitab to get the data and

ORGANIZATIONS

Austin Youth River Watch, identify outdoor water quality by diagnosed the PH scale May 2013/ May 2014

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