alexis mcfarlane

Tucson, AZ *****

adt587@r.postjobfree.com

520-***-****

Work Experience

Subject Matter Expert

VXI Global Solutions

August 2021 to Present

Developed and trained new hire employees on business policies and procedures well also meeting the required clients key performance .

Assisted training manager on following company policy and class management. Provided high level of leadership knowledge well facilitating specific required lesson plans and maintained strict agenda guidelines to insure all required material as instructed. Learning Ambassador

AMAZON FULLFILLMENT CENTERS - Tucson, AZ

April 2019 to Present

I trained new employees on how to use company tools on how to ship and unload products. I showed them safety and guided them there first week.

Associate

Goodwill Industries - Oro Valley, AZ

Present

Develop skills in leadership,time management and pricing Trainer

VXI Global Solutions

August 2021 to December 2022

Responsibilities were

• Preparing procedures and policies regarding retention techniques and appropriate agent conduct.

• Process employee paychecks by collecting data from attendance

• Training experienced employees on new or updated procedures to improve new employees' performance.

• Observing employees and identifying any areas of opportunity

• communication with team leaders and managers to conduct coaching in any area of opportunity.

• Measuring the effectiveness of training classes and preparing individual or team progress reports.

• Ensuring employees keep up their productivity and maintain Great customer satisfaction. Sale Associate

Rent-A-Center - Tucson, AZ

June 2021 to August 2021

I was collecting past due payments, collecting payments and making sales using multiple windows . Education

High school or equivalent

Tucson Magnet High School

August 2008 to May 2011

High school or equivalent

Skills

• Customer Service

• Organizational Skills

• Guest Services

• Leadership

• Public Speaking

• Communication Skills

• Sales

• Pricing

• Warehouse experience

• English

• Forklift

• Pallet Jack

• Microsoft Office

• Order Picking

• RF Scanner

• Retail sales

• Order fulfillment

• Typing

• Cash handling

• Bilingual

• Bill collecting

• Shipping & Receiving

• Management

• Spanish

• Retail management

• Call center

• Training Assistant Certified

• Quality Assurance

Languages

• Spanish - Fluent

Certifications and Licenses

CPR & First Aid

State Tested Nurse Aide

Forklift Certified

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