Data Entry Front Desk
Resume:
DONNA COY
Portland, OR *******@*****.***
Authorized to work in the US for any employer
WORK EXPERIENCE
Supervisor/Instructor/Trainer
Northwest College of Beauty - Portland, OR June 2011 to February 2020
•Started out as an instructor, teaching students all disciplines of Cosmetology
•Promoted to Supervisor where I was responsible for all staff and students. My responsibilities included all inventory operations, ordering and receiving, monthly data entry, payroll, any issues that arose between students or clients and staff, front desk and reception operations, and scheduling.
Director of Operations
Madison Beauty School - Portland, OR March 2008 to April 2010
•Was responsible for all inventory, scheduling, and all training of the entire student body
•Worked one-on-one with students on a monthly basis to track their progress
•Worked directly with the owner to ensure all operations were running smoothly
Instructor
College of Beauty - Portland, OR September 1984 to October 1999
•Trained and taught hair cutting, hair color, styling, barber, manicure/pedicures, waxing, lash and brow tinting, makeup,facials, skin care, and artificial nails
•Worked reception, taking calls, making appointments for clients, and closed out the desk work at the end of each business day
•Worked directly with clients to make sure they were satisfied
•Attended advanced classes to continue my education in Cosmetology
Cadet Instructor
College of Beauty - Portland, OR
August 1983 to August 1984
•Taught Theory and Practical classes to incoming students
•Worked directly with clients to make sure their needs were met efficiently and successfully
•Worked reception answering phone calls, checking in clients, scheduling appointments and finding solutions to any customer service issues
•Problem-solved for students if issues arose
EDUCATION
Vocational in Cosmetology
College of Beauty - Portland, OR September 1983 to June 1985
High school diploma in General degree
Sherwood High School - Sherwood, OR
September 1978 to June 1981
SKILLS
•Front Desk
•Time Management
•Receptionist
•Schedule Management
•Customer Service
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